BSOD Idle Watching Video, error 0x0000007a

casual702 · 28 Mar 2015

Hello all,

This is my first time posting something on a forum so please bear with me. I have recently experienced a random BSOD with following parameters:

KERNEL_DATA_INPAGE_ERROR: 0x0000007a
Parameter 1: 00000000 00000020
Parameter 2: ffffffff c000009d
Parameter 3: fffffa80 1bed67c8
Parameter 4: 00000000 00000000
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7cd40
File Description: NT Kernel & System

Ive also attached the Minidump file, thanks in advance.

-Manny

essenbe · 28 Mar 2015

hello Casual702, welcome to the Forums. You only had 1 dump file in the files you uploaded. What it said was

Code:

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa801bed67c8, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Debugging Details:
------------------
 
ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
DISK_HARDWARE_ERROR: There was error with disk hardware

That at least implies your hard drive is failing. I would back up all my personal data to an external source first. Then please run Seatools for DOS SeaTools for DOS and Windows - How to Use Both the short and the long test and let us know what it says.

casual702 · 29 Mar 2015

Hey there essenbe, well that is bad news considering it's the most expensive one being a SSD. Tonight I will make an image of my main drive. Also I will be running Seatools for DOS and post the results. Thanks for your help so far.

essenbe · 29 Mar 2015

I would run it on any other drive I have too.

Layback Bear · 29 Mar 2015

Steve I have a question.
Should this SeaTool be used on SSD's?

casual702 · 29 Mar 2015

Good morning, well I have an update. Before I share the results of the seatools dos scan i feel that I should say something about how i have my hard drives set-up. I have a total of 5 drives: System drive is a 120GB SSD, 2x1TB Hitachi Sata @ raid 0, 1x2TB Hitachi Sata & finally a 500GB WD. I know its somewhat a lot of drives but Ive had this set up for many years.

Ok that being said the seatools tools results: all the drives passed the short test so i tested no further, however the SSD was not recognized. So the SSD is the only drive that did not get scanned. Also the seatools for windows did not work for me, gave an error which i will post.

essenbe · 29 Mar 2015

I don't know for sure, Jack. I have run it on mine with no ill effects, but I don't know how effective it would be due to the differences in how SSDs and spinning drives write data. Most drives will pass the short test, it's the long test they fail with.

casual702 · 29 Mar 2015

Well I do feel like this may have been an isolated incident, considering I have not had any further bsod. I will run the long test on the drives just for the sake of observing the results. Now as far as the SSD it has withstood some pretty heavy HD rendering sessions lasting almost the whole day without it crashing, So well see. I appreciate you guys taking the time to help me out with this. If you have any pointers as far as perhaps maintaining my HDD's then im all ears, i know that SSD's dont require defragmentation but is there another routine maintenance i should be aware of? Again thanks in advance for advice.

essenbe · 29 Mar 2015

Never defrag an SSD under any circumstances. You can defrag Mechanical hard drives, but only when they need it. I use the rule of if they are fragmented over 10%, I will defrag them. Other than that, just keep regular backups. It is not if a hard drive will go bad, but when it will go bad.

casual702 · 29 Mar 2015

Gotcha, I have back-ups of back-ups for sure but at 9TB its gets difficult to duplicate the whole thing once let alone twice. I guess the course of action would be to just rock it till the wheels fall off. Again thanks for your input.