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#1
BSOD Randomly Occurs , error 0x0000007F
Hi guys,
My company buys mainly Dell machines and we have noticed that only a specific series (Vostro V131) of their machines experience the random BSODs, all with the same bugcheck (as above). I can count about 9 machines all experiencing BSODs with the same bugcheck 0x7F. We escalated this issue to Dell with them even taking one of our faulting sets to analyse back at their own premises. Unfortunately, as the BSODs happen really randomly, they weren't able to replicate the BSOD.
They have returned the set to us with no apparent solution to our BSODs except come to a conclusion that it is a conflict of our software (Checkpoint VPN vs Mcafee Enterprise). I would really like to believe the Dell support but if what they are saying is true, why didn't the rest of our machines experience the same issue?
I'd really appreciate if any assistance to could be rendered thanks!
P.S. I've noticed that there is no minidump file but I do have the memory.dmp but since it is 200+mb in size, I reckon I'd have to upload it to a file sharing site?