BSOD playing games , watching videos


  1. Posts : 4
    Windows 7 Ultimate 32-bit
       #1

    BSOD playing games , watching videos


    Hi Guys everytime I play a game or watch a video my screen freeze and and my pc restarts.
    When the windows starts i get the message "windows recovered from an unexpected shutdown".
    I've tried many things like chdsk/r , updating drivers etc etc , but couldnt fix the problem

    Here are the minidump files ....
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome.

    Seems like a problem with ATI Graphics Drivers.

    Have you tried updating it?

    Code:
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\LEART-PC-Mon_03_30_2015_160423_66\033015-42546-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0x82c1b000 PsLoadedModuleList = 0x82d5b230
    Debug session time: Mon Mar 30 19:25:20.199 2015 (UTC + 6:00)
    System Uptime: 0 days 0:03:07.449
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ...............................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D4, {903e9cc8, 2, 1, 82c72188}
    
    Probably caused by : atikmdag.sys ( atikmdag+3b6cc8 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SCAN_AT_RAISED_IRQL_CAUGHT_IMPROPER_DRIVER_UNLOAD (d4)
    A driver unloaded without cancelling lookaside lists, DPCs, worker threads, etc.
    The broken driver's name is displayed on the screen.
    When possible, the guilty driver's name (Unicode string) is printed on
    the bugcheck screen and saved in KiBugCheckDriver.
    An attempt was made to access the driver at raised IRQL after it unloaded.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 903e9cc8, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 82c72188, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmdag+3b6cc8
    903e9cc8 ??              ???
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD4
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    DPC_STACK_BASE:  FFFFFFFF80DE3000
    
    STACK_TEXT:  
    80de2db4 82c72188 badb0d00 00000001 00000102 nt!KiTrap0E+0x2cf
    80de2e34 82c75d1e 86c2ad60 80de2e74 80dc2120 nt!KiUnlinkWaitBlocks+0x41
    80de2e50 82c72543 00000000 00000000 80dc3a80 nt!KiProcessThreadWaitList+0x26
    80de2f38 82c72418 80dc2120 80de2f78 00000000 nt!KiProcessExpiredTimerList+0xe9
    80de2fac 82c707ce 00002edc 9524da7c 00000000 nt!KiTimerExpiration+0x25c
    80de2ff4 82c6ff9c 9524da2c 00000000 00000000 nt!KiRetireDpcList+0xcb
    80de2ff8 9524da2c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    82c6ff9c 00000000 0000001a 00d6850f bb830000 0x9524da2c
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmdag+3b6cc8
    903e9cc8 ??              ???
    
    SYMBOL_NAME:  atikmdag+3b6cc8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0xD4_UNLOADED_MODULE_atikmdag+3b6cc8
    
    BUCKET_ID:  0xD4_UNLOADED_MODULE_atikmdag+3b6cc8
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0xd4_unloaded_module_atikmdag+3b6cc8
    
    FAILURE_ID_HASH:  {f16d10ce-fb49-43e6-5c34-1f523f462ba9}
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm atikmdag
    start    end        module name
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 32-bit
    Thread Starter
       #3

    Yes I tried but Im gonna uninstall and try again ,I will post the results here if any crash happens again :)
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 32-bit
    Thread Starter
       #4

    Specification : Intel(R) Pentium(R) 4 CPU 3.2 GHz
    Mainboard : 4CoreDual-SATA2
    Memory- Size:1536 Mbytes TypeDDR2
    Graphics : Radeon X1550 Series

    Ok here are my computer specifications

    I tried Installing the "ATI graphic Drivers" , the thing is when I go to Amd page and type the drivers for this serie it doesn't show any for Windows 7, It only shows for Xp and Vista .

    So can the Windows not support the graphics and crash ?
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    If post #4 is true, you should stop using that card.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate 32-bit
    Thread Starter
       #6

    Ok thnx for your time btw I will never buy again a AMD graphic .
      My Computer


 

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