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Windows 7: BSOD playing games , watching videos

30 Mar 2015   #1

Windows 7 Ultimate 32-bit
BSOD playing games , watching videos

Hi Guys everytime I play a game or watch a video my screen freeze and and my pc restarts.
When the windows starts i get the message "windows recovered from an unexpected shutdown".
I've tried many things like chdsk/r , updating drivers etc etc , but couldnt fix the problem

Here are the minidump files ....
My System SpecsSystem Spec
31 Mar 2015   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Seems like a problem with ATI Graphics Drivers.

Have you tried updating it?

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\LEART-PC-Mon_03_30_2015_160423_66\033015-42546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*
Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82c1b000 PsLoadedModuleList = 0x82d5b230
Debug session time: Mon Mar 30 19:25:20.199 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:07.449
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D4, {903e9cc8, 2, 1, 82c72188}

Probably caused by : atikmdag.sys ( atikmdag+3b6cc8 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A driver unloaded without cancelling lookaside lists, DPCs, worker threads, etc.
The broken driver's name is displayed on the screen.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
An attempt was made to access the driver at raised IRQL after it unloaded.
If kernel debugger is available get stack backtrace.
Arg1: 903e9cc8, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 82c72188, address which referenced memory

Debugging Details:

903e9cc8 ??              ???




PROCESS_NAME:  svchost.exe


ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


80de2db4 82c72188 badb0d00 00000001 00000102 nt!KiTrap0E+0x2cf
80de2e34 82c75d1e 86c2ad60 80de2e74 80dc2120 nt!KiUnlinkWaitBlocks+0x41
80de2e50 82c72543 00000000 00000000 80dc3a80 nt!KiProcessThreadWaitList+0x26
80de2f38 82c72418 80dc2120 80de2f78 00000000 nt!KiProcessExpiredTimerList+0xe9
80de2fac 82c707ce 00002edc 9524da7c 00000000 nt!KiTimerExpiration+0x25c
80de2ff4 82c6ff9c 9524da2c 00000000 00000000 nt!KiRetireDpcList+0xcb
80de2ff8 9524da2c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
WARNING: Frame IP not in any known module. Following frames may be wrong.
82c6ff9c 00000000 0000001a 00d6850f bb830000 0x9524da2c

STACK_COMMAND:  .bugcheck ; kb

903e9cc8 ??              ???

SYMBOL_NAME:  atikmdag+3b6cc8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys



BUCKET_ID:  0xD4_UNLOADED_MODULE_atikmdag+3b6cc8


FAILURE_ID_HASH_STRING:  km:0xd4_unloaded_module_atikmdag+3b6cc8

FAILURE_ID_HASH:  {f16d10ce-fb49-43e6-5c34-1f523f462ba9}

Followup: MachineOwner

1: kd> lmvm atikmdag
start    end        module name
My System SpecsSystem Spec
31 Mar 2015   #3

Windows 7 Ultimate 32-bit

Yes I tried but Im gonna uninstall and try again ,I will post the results here if any crash happens again :)
My System SpecsSystem Spec

31 Mar 2015   #4

Windows 7 Ultimate 32-bit

Specification : Intel(R) Pentium(R) 4 CPU 3.2 GHz
Mainboard : 4CoreDual-SATA2
Memory- Size:1536 Mbytes TypeDDR2
Graphics : Radeon X1550 Series

Ok here are my computer specifications

I tried Installing the "ATI graphic Drivers" , the thing is when I go to Amd page and type the drivers for this serie it doesn't show any for Windows 7, It only shows for Xp and Vista .

So can the Windows not support the graphics and crash ?
My System SpecsSystem Spec
01 Apr 2015   #5

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

If post #4 is true, you should stop using that card.
My System SpecsSystem Spec
01 Apr 2015   #6

Windows 7 Ultimate 32-bit

Ok thnx for your time btw I will never buy again a AMD graphic .
My System SpecsSystem Spec

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