Crash, mostly while playing DOTA 2


  1. jacobs22
    Posts : 3
    Windows 7 64 bit
       New #1

    Crash, mostly while playing DOTA 2


    Hello,

    i have been experiencing crashes while playing DOTA 2 mostly. Started seeing it awhile ago, thought it might be a graphics thing, so i turned the setting all the way down, and it seemed to work for the most part, but it started popping up again.

    i was due for a new graphics card, so i upgraded from my amd 5770 to a new amd r9 280. played one game on lowest settings against bots, worked fine. played another game on default settings against other players and crashed again.

    usually is not a BSOD, it will either crash and restart, or freeze and need to be re-booted.

    this is a homebuild, a few years old specs are

    amd phenom II x4 955
    amd radeon r9 280
    8gb ddr3 1600 ripjaws
    gigabyte motherboard


    any help would be appreciated
      My Computer
    Quote Quote

  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Whilst the .dmp files don't specifically isolate the cause, I see lots of tcpip references, pointing to a possible issue with the network drivers.

    Start by checking that your Realtek and Broadcom driver are up to date (they look outdated to me) - check the manufacturers site for drivers.
      My Computer
    Quote Quote

  4. jacobs22
    Posts : 3
    Windows 7 64 bit
    Thread Starter
       New #3

    seemed like it was working ok, but had another crash today. i believe i had correctly downloaded new realtek drivers, and my broadcom wireless adapter was old and i had a hard time finding drivers, so i bought a new netgear usb wireless dongle and installed.

    doesnt look like a new dump file was generated this time for some reason. BSOD error code that i got this last time was:

    SYSTEM_SERVER_EXCEPTION

    STOP 0x0000003B (0X00000000C0000005, 0XFFFFF800034C82E2, 0XFFFFF88084AE070, 0X0000000000000000)

    not sure if this is just coincidence, but i seems like when i play later at night on the weekends (after 10pm) i can play ok, but during the week before 9pm, i see crashes most of the time.
      My Computer
    Quote Quote

  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer
    Quote Quote

  7. jacobs22
    Posts : 3
    Windows 7 64 bit
    Thread Starter
       New #5

    I followed the steps for the verifier. tried 3 times, but each time the pc booted to the windows log screen, but it would freeze up at that point. no BSOD, the picture on the sceen would break up and freeze. was able to boot up in safe mode and turn off the verifier.
      My Computer
    Quote Quote

  8. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #6

    Try updating the Netgear WiFi driver
      My Computer
    Quote Quote

 

  Related Discussions
Please help me, I'm always encountering BSOD when I opened applications in the past. I formatted my pc and changed OS. My PC got good on Windows 7 Ultimate 32-bit in opening browsers but when I played Dota 2, I found out something, it always occurs only when playing Dota 2. This is the archive file...
I've been having BSODs continuously while playing Dota 2,and it happens only when I play Dota 2 and not other games.I started playing Dota 2 last month and the Blue Screens suddenly started to appear.I play it on the lowest settings possible.It's getting annoying having to restart my computer and...
BSOD playing Dota 2
in BSOD Help and Support

bsod while playing dota2 in early game thanks for any help 342815
BSOD while playing dota 2
in BSOD Help and Support

I have uploaded my system info file Please help
BSOD playing Dota 2
in BSOD Help and Support

Hello! This is my first time doing this so sorry if any information is missing. When i play Dota 2 the computer often shuts down, restart but nothing is happening, it´s not really a BSOD but the information after says it is. This problem only occurs while playing Dota 2. I have searched for...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:52.
Find Us