Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD after browsing on Mozilla

02 Apr 2015   #1

Windows 7 Home Premium 64 bit
BSOD after browsing on Mozilla

After browsing on Mozilla, I received BSOD about 3-4 times.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 4a
BCP1: 0000000076D5132A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004109B60
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Please help! Thank you in advance.

My System SpecsSystem Spec
02 Apr 2015   #2

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Welcome to 7F.


All of your dumps are showing BitDefender is causing issues. Uninstall BitDefender and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {76d5132a, 2, 0, fffff88004109b60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner

fffff880`04109838  fffff880`03f03d0aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
My System SpecsSystem Spec

 BSOD after browsing on Mozilla

Thread Tools

Similar help and support threads
Thread Forum
BSOD (sometimes) after closing Mozilla Firefox BCC Code 50
Hello there. I'm having some problems lately. Mostly about BSOD, is when i close Firefox after a long "push-up" on the system, like having multiple game clients open from a game, and playing League of Legends at same time. It occurs mostly while or after closing firefox. The most recent...
BSOD Help and Support
BSOD while using mozilla firefox 0x000000d1
Hello team, Over the past few days I have been experiencing BSOD's. It appears to happen while browsing with firefox. I have attached the zipped dump file for you all to view. A couple of things that I noticed from the error was DRIVER_IRQL_NOT_LESS_OR_EQUAL, 0x000000d1,NETIO.SYS,...
BSOD Help and Support
PC freezes during browsing using Mozilla firefox
I upgraded my graphics card from GT 240 1GB GDDR5 to HD 7750 1GB GDDR5 in November 2012.But I am noticing a strange issue recently but have no idea whether the card has something to do with it. The problem occurs very rarely though it is annoying. During browsing using Mozilla Firefox, the...
BSOD while browsing with mozilla
So i got a Acer m3910 and even with the software(win7 Home Pre x64) that came with the vendor it would give me bluescreen and re-installed a new copy of windows 7 (ultimate x64) and it dint fix it, so my problem seems to be arround when i browse, i had google chrome witch gave me alot a bsod...
BSOD Help and Support
Mozilla's Tab Candy is the first step to sweeter browsing
Mozilla's Tab Candy is the first step to sweeter browsing Source: Mozilla's Tab Candy is the first step to sweeter browsing ~Lordbob

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:23.
Twitter Facebook