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BSOD atikmpag.sys Dell N5010
Hi everyone
My sister's DELL N5010 has started bluescreening and atikmpag.sys is always mentioned on the memory dump screen.
The actions I have taken so far are:
Update BIOS from A10 to A15 (latest)
Full system reimage back to factory fresh install - BSODs continued.
Used AMD Uninstall Utility to remove the current driver, downloaded and installed following driver from Dell website:
AMD ATI Mobility Radeon HD 5650/5470/4200/550v Graphics Driver
R272410.exe | Video|Release date 29 Jun 2010
BSODs still continue
Not sure what to do now; other drivers are available on the DELL page Product Support | Dell UK but out of those I reckon only the AMD one is appropriate. Not sure about the Intel HD Graphics Media Accelerator Driver.
I would like to try an older driver, but they're not available on the DELL website.
I'm attaching the DM Log.
Please tell me if I'm barking up the wrong tree, and let me know what to do next.
Many thanks in advance.
Last edited by hamster26; 04 Apr 2015 at 05:45. Reason: forgot to mention that I updated the BIOS