BSOD while Patching ArcheAge, caused by driver ntoskrl.exe

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  1. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #51

    The way the ram is set, it will run fine. I think I said I don't believe this is the source of the problem. It's just that it will run better and more efficient if the ram is set right (both in the Blue Slots). But, it will run fine the way it is.

    As far as anything else. Parts malfunction over time occasionally or drivers get too old to handle new games and programs. It is just the nature of the beast, if you know what I mean. A computer is like your car. You will have the Battery go out or a starter malfunction and need replacing occasionally. Things just get some age on them and quit working right.
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #52

    Steve has you on the right track hardware wise, stick with is guidance on that front as he knows his stuff.

    HikariChino said:
    Shield? Never heard of it.
    Can you post up a screenshot of Device Manager with Sound Controllers expanded.
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  4. HikariChino
    Posts : 89
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #53

    Like this?
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  6. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #54

    What I suspected. I take it your sound is either coming from your onboard audio or your GPU?
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  7. HikariChino
    Posts : 89
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #55

    My output is Realtek, if that's your question.
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  8. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #56

    What program are you using to watch your GPU and CPU temps as well as ram and Vram usage? Is Arceage the only game you are having trouble with? Would you do a test for me please? Unplug the TV from the back of the Motherboard and only use the Monitor plugged into the Graphics card.. Unplug all USB devices from the computer except for mouse and keyboard. Play the game that way and see if your results are any better.
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  10. HikariChino
    Posts : 89
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #57

    Well I'm able to play Archeage now, the crash comes when it patches. Same with League of Legends.
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  11. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #58

    After trying Steve's suggestion could you do the following:

    • Download the 347.88 driver linked below for your 750ti

    • Uninstall the nVidia Virtual Audio device via Device Manger.
    • Reboot and check that the nVidia Virtual Audio device hasn't returned.
    • Follow Steve' tutorial NVIDIA Drivers - Avoid Problems and install only the graphics driver and PhysX driver.

    I'll be back shortly, just a few things to take care of.
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  12. HikariChino
    Posts : 89
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #59

    This is wierd. I was able to remove the nVidia Virtual Audio device with Device Manager, but now I can't remove the other nvidia stuff from the Control Panel. I hit uninstall/change and it does nothing, almost like it ignores it. I say ignore because I can remove other programs but not nvidia. I did a clean install of the driver software linked to me, but I don't know how to remove the 5 programs you see here (if I'm even supposed to remove them)
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  13. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #60

    Yes, you are supposed to remove them before you install the new drivers. Have you rebooted the computer? If not try that, then try the uninstall again. Go by this tutorial NVIDIA Drivers - Avoid Problems
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