BSOD while Patching ArcheAge, caused by driver ntoskrl.exe

HikariChino · 12 Apr 2015

This isn't good. I replugged both the seagate and the usb backup drives and I still have that error. What did I do wrong?

Boozad · 12 Apr 2015

Did you plug the drives in while powered down?

HikariChino · 12 Apr 2015

I did. I shut down, plugged in the drives, then powered back up.

Boozad · 12 Apr 2015

Try a reboot and see what happens. Ensure the connections to the drives are secure and check in BIOS that the drives are present.

HikariChino · 12 Apr 2015

Bios shows 2 drives in boot order, but also recognizes the backup drive in F: I'd show you a picture, but I can't even save on Paint.

Boozad · 12 Apr 2015

I'll ask now, would you be averse to a clean installation of Windows? At this point I personally think it would be the best option available.

HikariChino · 12 Apr 2015

I have the dvd in front of me, so I can do it. Just let me know if I need to do anything special before I start.

Boozad · 12 Apr 2015

The things I will recommend is to back up all of your data to an external source (hard drive, CDs, DVDs, USB sticks) then follow Clean Install Windows 7 for the cleanest possible install.

Note

Unplug all HDDs except the one you will be installing Windows on.

HikariChino · 12 Apr 2015

So unplug the backup USB and the internal (SeaGate) one and just leave the SSD (The one that looks like a slim Iphone)?

Boozad · 12 Apr 2015

Yep, exactly.