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#1
BSOD when playing SWTOR, SIms4 or Trying to stream video
Hello
My pc started shutting down while I was playing SWTOR, if I tried to view any other type of video in the background. I didnt get a BSOD when this happened. It would just shut down.
I thought that perhaps it was due to excessive heat in the case so I added a slot fan. When the problem continued I looked at my power supply. And replaced it as well.
The problem continues and I then uninstalled the AMD catalyst suite, ran cc cleaner and reinstalled the AMD video driver only. I then ran driver fusion and applied the recommanded fixes.
Now I am shutting down when trying to view videos, load the sims 4 AND is I try to look at a video while SWTOR is running.
Who crashed this points had this to say:
crash dump file: C:\Windows\Minidump\040415-22729-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB6CC)
Bugcheck code: 0x116 (0xFFFFFA800AE8A4E0, 0xFFFFF88004A366CC, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
I also followed you instructions and will attach the generated file.
Thank you for your time, Im hoping that I can get tot the bottom of this.