BSOD DRIVER_POWER_STATE_FAILURE when shutting down Lenovo Laptop


  1. Posts : 2
    Windows 7 Profession Service Pack 1 64 bit
       #1

    BSOD DRIVER_POWER_STATE_FAILURE when shutting down Lenovo Laptop


    Hi - About 50-60% of the time when I shutdown my laptop it takes an age (10+minutes) then crashes with a BSOD and a DRIVER_POWER_STATE_FAILURE message. If I leave it, it reboots and typically I can then shut it down normally.
    I've attached the zip as requested. All help appreciated.

    Thanks
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Welcome to 7F.

    There are a few things causing issues on your system, let's take a look at them one by one.




    One

     Intel Graphics Driver


    Your Intel Graphics Driver has been flagged, it could do with updating. Check the Lenovo support page for you laptop for a later version.
    Code:
    fffff800`04f4d718  fffff880`06186512Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0xbd512
    
    0: kd> lmvm igdkmd64
    start             end                 module name
    fffff880`060c9000 fffff880`06507220   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Thu Aug 08 15:38:55 2013 (5203AD7F)
        CheckSum:         0044D281
        ImageSize:        0043E220
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    Two

     Intel Wireless WiFi Link Driver


    Your Intel Wireless WiFi Link Driver has been flagged. It may need updating so check the Lenovo support page again, although it may be connected to #3 listed below.
    Code:
    fffff800`04f4d678  fffff880`06a6f230Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Netwsw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwsw02.sys
     Netwsw02+0x1db230
    
    0: kd> lmvm Netwsw02
    start             end                 module name
    fffff880`06894000 fffff880`06bf3000   Netwsw02 T (no symbols)           
        Loaded symbol image file: Netwsw02.sys
        Image path: \SystemRoot\system32\DRIVERS\Netwsw02.sys
        Image name: Netwsw02.sys
        Timestamp:        Wed Apr 16 21:37:00 2014 (534EE9EC)
        CheckSum:         0034C37D
        ImageSize:        0035F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    Three

     VirtualBox Network Driver


    Your VirtualBox Network Driver has been flagged. It may be worth checking for an update for the program.
    Code:
    BugCheck 9F, {3, fffffa800672e4d0, fffff80004f4d3d8, fffffa80179803d0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\VBoxNetAdp.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VBoxNetAdp.sys
    *** ERROR: Module load completed but symbols could not be loaded for VBoxNetAdp.sys
    Probably caused by : ntkrnlmp
    
    Followup: MachineOwner
      My Computer


  3. Posts : 2
    Windows 7 Profession Service Pack 1 64 bit
    Thread Starter
       #3

    Thanks for the reply. I've downloaded the Intel Driver Update software that has updated the Wireless and Bluetooth drivers (but not the graphics which it says is proprietary. I've also run the Lenovo Driver Update software which has updated the BIOS. We'll see how we go from there. If the problems persist I may remove VirtualBox as I don't use it much.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    Let us know how you get on, if you have any more BSODs post up the resulting dumps.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:13.
Find Us