BSOD DRIVER_POWER_STATE_FAILURE (9f)


  1. Posts : 3
    Windows 7 Professional 64-bit
       #1

    BSOD DRIVER_POWER_STATE_FAILURE (9f)


    I have been getting the BSOD for the past 3 years (since I got the laptop from DELL). This is my work Laptop and it is annoying like hell now.

    Any time my laptop tries to come out of sleep it locks up then a BSOD follows...

    I have managed to track the problem using WinDbg to the following:

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa80066de040, The thread currently holding on to the Pnp lock.
    Arg4: fffff800047ec3d0, nt!TRIAGE_9F_PNP on Win7 and higher

    Debugging Details:
    ------------------

    Implicit thread is now fffffa80`066de040

    DRVPOWERSTATE_SUBCODE: 4

    FAULTING_THREAD: fffffa80066de040

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) x86fre

    LAST_CONTROL_TRANSFER: from fffff80002ebc5f2 to fffff80002ec9a8a

    STACK_TEXT:
    fffff880`03708210 fffff800`02ebc5f2 : 00000000`00f80010 fffffa80`066de040 fffffa80`0a6ba110 fffff800`0000000d : nt!KiSwapContext+0x7a
    fffff880`03708350 fffff800`02ecd99f : fffffa80`0a6ba110 fffff800`02edb771 00000000`00000000 fffffa80`0c47ebf0 : nt!KiCommitThreadWait+0x1d2
    fffff880`037083e0 fffff880`04e0baca : fffffa80`0a6ba100 fffff880`00000000 ffffffff`c0000000 00000000`a0000000 : nt!KeWaitForSingleObject+0x19f
    fffff880`03708480 fffff880`04e0f8dd : fffffa80`0c47eb10 00000000`00000000 00000000`00000000 fffff880`03708530 : storport!StorWaitForSingleObject+0x1a
    fffff880`037084c0 fffff880`04e5968f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : storport!RaUnitWaitForRemoveLock+0x2d
    fffff880`037084f0 fffff880`04e5a383 : fffffa80`0a6ba110 00000000`00000001 fffffa80`09855ab0 fffff880`04e20110 : storport!RaUnitSurpriseRemovalIrp+0x2f
    fffff880`03708520 fffff880`04e5abaa : fffffa80`0a45f610 fffff880`04e20110 fffffa80`0c47e9c0 fffffa80`0a6ba110 : storport!RaUnitPnpIrp+0x193
    fffff880`03708580 fffff880`019ed6b7 : fffffa80`0a45f610 00000000`c00000bb fffffa80`0a6ba228 fffff800`02e6aefd : storport!RaDriverPnpIrp+0x8a
    fffff880`037085c0 fffffa80`0a45f610 : 00000000`c00000bb fffffa80`0a6ba228 fffff800`02e6aefd fffffa80`0a6ba110 : stdcfltn+0x16b7
    fffff880`037085c8 00000000`c00000bb : fffffa80`0a6ba228 fffff800`02e6aefd fffffa80`0a6ba110 fffffa80`09855aa0 : 0xfffffa80`0a45f610
    fffff880`037085d0 fffffa80`0a6ba228 : fffff800`02e6aefd fffffa80`0a6ba110 fffffa80`09855aa0 fffffa80`09855a01 : 0xc00000bb
    fffff880`037085d8 fffff800`02e6aefd : fffffa80`0a6ba110 fffffa80`09855aa0 fffffa80`09855a01 fffffa80`0c3f91b0 : 0xfffffa80`0a6ba228
    fffff880`037085e0 fffff880`014a6ae5 : 00000000`00000001 00000000`c00000bb fffff880`014a1110 fffffa80`0a6ba110 : nt!IoGetDriverObjectExtension+0x3d
    fffff880`03708610 fffff800`031ea219 : fffffa80`0c3f91b0 fffffa80`09855ac8 fffffa80`0a6ba270 fffffa80`06902240 : CLASSPNP! ?? ::NNGAKEGL::`string'+0x1783
    fffff880`037086a0 fffff880`00fe26d3 : fffffa80`0a6ba110 fffffa80`09f64c18 fffffa80`06902200 fffffa80`0c47e900 : nt!IoForwardIrpSynchronously+0x75
    fffff880`03708700 fffff880`00fe42c4 : fffffa80`0a6ba110 fffffa80`0a6ba2b8 00000000`00000000 fffffa80`09f64a40 : partmgr!PmSurpriseRemoval+0xa3
    fffff880`03708740 fffff800`03132571 : fffffa80`09f64a40 fffff880`03708848 00000000`c00000bb fffffa80`0a6ba110 : partmgr!PmPnp+0xb4
    fffff880`03708790 fffff800`032b33a1 : fffffa80`0c47e9c0 00000000`00000000 fffffa80`0a3163e0 fffff800`02ffae80 : nt!IopSynchronousCall+0xe1
    fffff880`03708800 fffff800`032add78 : fffff880`037089c0 fffffa80`0c47e9c0 00000000`0000030a 00000000`00000308 : nt!IopRemoveDevice+0x101
    fffff880`037088c0 fffff800`032b2ee7 : fffffa80`0a3163e0 00000000`00000000 00000000`00000003 00000000`00000070 : nt!PnpSurpriseRemoveLockedDeviceNode+0x128
    fffff880`03708900 fffff800`032b3000 : 00000000`00000000 fffff8a0`0fbe5d00 fffff8a0`137dc130 fffff880`03708a58 : nt!PnpDeleteLockedDeviceNode+0x37
    fffff880`03708930 fffff800`0334397f : 00000000`00000002 00000000`00000000 fffffa80`0a3163e0 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xa0
    fffff880`037089a0 fffff800`0334453c : fffff880`03708b78 00000000`00000000 fffff8a0`05f0e500 fffffa80`00000000 : nt!PnpProcessQueryRemoveAndEject+0x6cf
    fffff880`03708ae0 fffff800`0322d73e : 00000000`00000000 fffffa80`0c17a6a0 fffff8a0`0fbe5da0 00000000`00000001 : nt!PnpProcessTargetDeviceEvent+0x4c
    fffff880`03708b10 fffff800`02ed0261 : fffff800`031313d8 fffff8a0`0fbe5da0 fffff800`0306c2d8 fffffa80`066de040 : nt! ?? ::NNGAKEGL::`string'+0x54d9b
    fffff880`03708b70 fffff800`0316273a : 00000000`00000000 fffffa80`066de040 00000000`00000080 fffffa80`066514a0 : nt!ExpWorkerThread+0x111
    fffff880`03708c00 fffff800`02eb78e6 : fffff880`033e4180 fffffa80`066de040 fffff880`033eefc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03708c40 00000000`00000000 : fffff880`03709000 fffff880`03703000 fffff880`037076d0 00000000`00000000 : nt!KxStartSystemThread+0x16


    STACK_COMMAND: .thread 0xfffffa80066de040 ; kb

    FOLLOWUP_IP:
    stdcfltn+16b7
    fffff880`019ed6b7 ?? ???

    SYMBOL_STACK_INDEX: 8

    SYMBOL_NAME: stdcfltn+16b7

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: stdcfltn

    IMAGE_NAME: stdcfltn.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4e211411

    FAILURE_BUCKET_ID: X64_0x9F_4_stdcfltn+16b7

    BUCKET_ID: X64_0x9F_4_stdcfltn+16b7

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:x64_0x9f_4_stdcfltn+16b7

    FAILURE_ID_HASH: {9e57d5f5-6998-ba4d-1c20-b72b382dcf1d}

    Followup: MachineOwner
    ---------

    0: kd> lmvm stdcfltn
    start end module name
    fffff880`019ec000 fffff880`019f5000 stdcfltn T (no symbols)
    Loaded symbol image file: stdcfltn.sys
    Image path: \SystemRoot\system32\DRIVERS\stdcfltn.sys
    Image name: stdcfltn.sys
    Timestamp: Sat Jul 16 05:31:13 2011 (4E211411)
    CheckSum: 00007FF2
    ImageSize: 00009000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Now I don't know what this driver is for nor do I understand what is using this driver. Research states that it is an accelerometer. So if someone could please enlighten me as to what to do with this problem I would be very appreciative.

    sorry for the large post but I was hoping to save you guys some time.

    Many thanks
    Aikikai
    Last edited by Aikikai; 09 Apr 2015 at 12:30. Reason: Uploading the zip file
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Follow Blue Screen of Death (BSOD) Posting Instructions ... attach the data with your reply post.
      My Computer


  3. Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    Apologies Arc,

    I thought I was saving time...

    The file is up now. Thanks for your help
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Apparently your RAID discs are failing to respond within a stipulated time period when the computer is waking up from sleep. Do you really need RAID there for the laptop? Decide it. If not, it would be the best (and the permanent solution) that you break the RAID, set the storage controller mode to AHCI and perform a clean reinstall of windows. The clean reinstall will be a must in that case, because the change in storage controller mode will make windows unable to boot.

    If RAID is a must for you (it is not for most of us), update the intel IRST driver, which is too old.
    Code:
        Image name: iaStor.sys
        Timestamp:        Thu May 31 02:10:40 2012
    Get it form https://downloadcenter.intel.com/ ... or you may try to find an update in Dell's site too.

    Also, follow Power Plan Settings - Change .... go upto point 5(B) and set teh time for hard driver to zero or never whichever is applicable there. Dont let the discs to go to sleep.

    And, another most important thing is, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and Apoint.exe.
    5. Apply > OK
    6. Accept then restart.

    Let us know your decision and the resulting situation.
    _______________________________________
    Code:
    BugCheck 9F, {3, fffffa800d341060, fffff80004795748, fffffa800d425bd0}
    
    Probably caused by : msiscsi.sys
    
    Followup: MachineOwner
    ---------
    Code:
     [ 16, 0]   0  0 fffffa800d341060 00000000 fffff880017e1d30-fffffa800d34ccd0    
               \Driver\iScsiPrt    CLASSPNP!ClasspPowerUpCompletion
                Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa800d34c790 00000000 fffff88000e05f50-00000000 Success Error Cancel pending
               \Driver\Disk    partmgr!PmPowerCompletion
                Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa800dc7f6a0 00000000 00000000-00000000    pending
               \Driver\partmgr
                Args: 00041100 00000001 00000001 00000002
      My Computer


  5. Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       #5

    Hi Arc,

    Many thanks for your help. I think that I will need to stick with the RAID at least for the time being. My boss is away for 'till the end of the month so no OS reinstall for now. I will follow the other steps and see if that fixes the problem. I will also mark the thread as solved and hopefully it can stay that way.

    Your help is really appreciated. Best wishes.

    Regards
    Aikikai
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    OK, let us know for any further issue. :)
      My Computer


 

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