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Windows 7: BSOD error 0x00000019

09 Apr 2015   #1
tollej24

Windows 7 Home Premium SP1 64bit
 
 
BSOD error 0x00000019

My McAfee updated on 3 Apr and after the computer restarted, I started getting BSOD Bad_Pool_Header 0x00000019 errors. Safe mode was no problem. I have ran chkdsk, defrag, malware checks, registry checks, uninstalled McAfee and re-installed McAfee and ran a memory check. The only time the laptop has stopped crashing is when McAfee was uninstalled. I am at a loss on how to fix this now besides removing McAfee.


My System SpecsSystem Spec
.
10 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You have 36 startup items.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
You have ASUS bloatware installed those are of 2009, and rightly causing BSODs.
Code:
BugCheck 19, {20, fffff8a000c50720, fffff8a000c50b30, 5410324}

*** WARNING: Unable to verify timestamp for AsDsm.sys
*** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys
Probably caused by : AsDsm.sys ( AsDsm+7f8a )

Followup: MachineOwner
---------
Code:
    Image name: AsDsm.sys
    Timestamp:        Fri Feb 13 11:44:26 2009
You can attempt to remove them, but it is best to start afresh, if you havent performed a clean install over years.
I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13.
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
My System SpecsSystem Spec
Reply

 BSOD error 0x00000019




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