BSOD after shut down/restart

essenbe · 10 Apr 2015

Did you download a Broadcom driver? If so, what was the date on it? Do you have a wireless card installed in your computer or a wireless dongle?

htran7228 · 10 Apr 2015

essenbe said:

I edited my last post, please re read it. I doubt upgrading to 8.1 will fix the problem you are having, but you are very welcome to try if you want to. You can find almost any information you would like about Windows 8.1 from our Sister Site Windows 8 Forums. If you have a spare hard drive to use, I can help you install it without dual booting, and will save you some headaches. Then you can just use your one time boot key on startup to boot into the Operating system you want to.

And yes that is a direct link to Nvidia.com.

I only have a SSD and a HDD so don't think I can. There also the factory setting option, would that be another option? Unfortunately I do not have a disk is it possible to use my windows 8.1 download as a substitute? I will try what you posted before first.

htran7228 · 10 Apr 2015

essenbe said:

Did you download a Broadcom driver? If so, what was the date on it? Do you have a wireless card installed in your computer or a wireless dongle?

I couldn't find it

on their site guess I'm not looking at the right place. So I used a drive update program to download all the ones not up to date.

essenbe · 10 Apr 2015

I am not sure what you mean by Factory setting. That is normally associated with an OEM computer, but you have a retail Motherboard. So, I am not sure what you mean. I am sure you can use a Windows 8 download, but where did you download it from? The risk you would be running would be, without installation media, if you installed Windows 8 over Windows 7 and decided to go back to 7, you would have no way to do it.

essenbe · 10 Apr 2015

It is never a good idea to use software to update software. Do you have wireless? If you do, where do you get it? From a card inside your computer or from a USB dongle?

htran7228 · 10 Apr 2015

essenbe said:

I am not sure what you mean by Factory setting. That is normally associated with an OEM computer, but you have a retail Motherboard. So, I am not sure what you mean. I am sure you can use a Windows 8 download, but where did you download it from? The risk you would be running would be, without installation media, if you installed Windows 8 over Windows 7 and decided to go back to 7, you would have no way to do it.

I'm downloading Windows 8.1 from the Microsoft website

essenbe · 10 Apr 2015

Ok, no problem. To save yourself problems, back up all of your personal files to an external source first. Disconnect either one of the 2 wires going to all hard drives you are not installing Windows on. Then Burn the ISO file to a DVD or write it to a USB drive
(USB Windows 7 Installation Key Drive - Create), then follow this tutorial and you should have no problems. Clean Install - Windows 8

just understand, if you have a hardware problem, it will not matter what OS you have installed.

essenbe · 10 Apr 2015

Let me hear how you get along. I'll be around tomorrow. If you need help, just let me know.

htran7228 · 10 Apr 2015

essenbe said:

Ok, no problem. To save yourself problems, back up all of your personal files to an external source first. Disconnect either one of the 2 wires going to all hard drives you are not installing Windows on. Then Burn the ISO file to a DVD or write it to a USB drive
(USB Windows 7 Installation Key Drive - Create), then follow this tutorial and you should have no problems. Clean Install - Windows 8

just understand, if you have a hardware problem, it will not matter what OS you have installed.

It works with Windows 8.1 iso?

essenbe · 10 Apr 2015

if you are talking about the Windows USB/DVD tool, yes it works with Windows 7/8/8.1/and windows 10. That's all I've tried it on. It will also burn it to a DVD for you too, but I've never done that. My computer does not have a DVD drive.