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Windows 7: Multiple BSOD. Can't load laptop

12 Apr 2015   #1
mezzmorized

Windows 7 64 bit
 
 
Multiple BSOD. Can't load laptop

Hi,
I am hoping you can help me. I share my laptop with my husband, and i have been receiving multiple BSOD to the point I can't load windows now.
The various errors I get are:
BAD_pool_caller
An attempt was made to write to read-only memory.
IRQL_not_less_or_equal

I have tried system restore, but all my restore points are gone. I am in the process of running the 'hard disk verify and repair'. But as I can't log in I can't provide the necessary files.

I have a Sony vaio vpcee25fg. The AC adapter looks like it needs replacing, but I am still getting these errors when not plugged in.

Any help would be greatly appreciated, and I will try to provide as much info as I can.

Thanks


My System SpecsSystem Spec
.
12 Apr 2015   #2
mezzmorized

Windows 7 64 bit
 
 

The hard disk verify and repair showed no errors.
Cheers
My System SpecsSystem Spec
12 Apr 2015   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try to boot the computer in Safe Mode. Does it work? If so, make your reply following the Blue Screen of Death (BSOD) Posting Instructions.

If Safe Mode does not work, let us know. We have to think differently in that case.
My System SpecsSystem Spec
.

12 Apr 2015   #4
mezzmorized

Windows 7 64 bit
 
 

I managed to load the laptop enough to run and save the necessary files. As I was attempting to .zip them I got the BSOD again. Now attempting to retrieve them so I can post....fingers crossed.
My System SpecsSystem Spec
12 Apr 2015   #5
mezzmorized

Windows 7 64 bit
 
 

here is the zip file.
cheers.
My System SpecsSystem Spec
12 Apr 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am seeing multiple errors there. The storage environment is failing blaming the storage controller, which is really old.
Code:
    Image name: amd_sata.sys
    Timestamp:        Sat May 15 03:33:51 2010 (4BEDC8C7)
This driver is a part of AMD chipset. So try to update teh chipset driver, either from Sony or from AMD.

The wireless driver is too old, too.
Code:
    Image name: athrx.sys
    Timestamp:        Sat Nov 07 02:26:02 2009 (4AF48D62)
Download and install https://www.atheros.cz/atheros-wirel...et=37&system=6

Also, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and Apoint.exe.
  5. Apply > OK
  6. Accept then restart.
Report us for any further BSOD.
My System SpecsSystem Spec
13 Apr 2015   #7
mezzmorized

Windows 7 64 bit
 
 

Hi, I have tried the above. The first install said it failed. Then I got a bsod. When I went back and tried again, it said I had the right driver. I also changed the startup menu. I am pretty sure I also updated the wireless driver. Sometimes I can only get so far before I get another bsod. Am currently trying to get the new dump files to attach, but it keeps crashing.. I'll keep trying. Thanks.
My System SpecsSystem Spec
13 Apr 2015   #8
mezzmorized

Windows 7 64 bit
 
 

here is the file.
My System SpecsSystem Spec
13 Apr 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

22 bytes is the folder only ... it is empty.
My System SpecsSystem Spec
13 Apr 2015   #10
mezzmorized

Windows 7 64 bit
 
 

Sorry...take 2
My System SpecsSystem Spec
Reply

 Multiple BSOD. Can't load laptop




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