BSOD when returning from power saving display


  1. Posts : 3
    Windows 7 64bit
       #1

    BSOD when returning from power saving display


    Hello,

    I have been troubleshooting this for a while now and I'm not sure on the next step to take.

    These are my system specs.


    I have dual monitors: DELL U2414H (1920x1080@59Hz) x2
    Since I built the machine, I have had it connected to a TV which was also acting as my speakers for playing Spotify. Because of this, I disabled the power saving 'turn off the display' feature.

    I recently enabled this when setting up my two new monitors. The blue screen has happend four times. It only happens on return from the power saving mode (so when I touch my keyboard/mouse). It happens randomally too, doesn't matter how long or how little time you leave it for. There has been a total of four blue screens over the space of 6 days.

    As requested, I have attached the dump logs and various other bits of information your wonderful tool collects. :)

    I appreciate any help and offer my thanks in advance.

    Troubleshooting I've tried so far:

    1) Roll back the graphics driver. - BSOD persisted
    2) Uninstalled the graphics driver completely and reinstalled from Intel's website. - still persisted
    3) Flashed to the latest BIOS version - still persisting
    Last edited by lmcgold; 13 Apr 2015 at 02:35. Reason: Forgot to add some info.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, 2fffffa80, 8, 2fffffa80}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
    
    Followup: MachineOwner
    ---------
    Because of the installation, the best I can advise is to run a minimum of 8 consecutive passes, preferably overnight, or until errors occur using MemTest86+.

    Reference:
    RAM - Test with Memtest86+

    Code:
    Host Name:                 WIN7-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Win7
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00173
    Original Install Date:     08/12/2014, 17:23:52
    System Boot Time:          12/04/2015, 19:39:56
    System Manufacturer:       ASUS
    System Model:              All Series
    System Type:               x64-based PC
    Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

    My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable.
      My Computer


  3. Posts : 3
    Windows 7 64bit
    Thread Starter
       #3

    I'm waiting for Windows 10 to be released and then I'm going to make a purchase.

    Thanks anyway. :)
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Why wait? Install the Technical Preview for free....

    Windows 10 Technical Preview - Clean Install - Windows 10 Forums
      My Computer


  5. Posts : 3
    Windows 7 64bit
    Thread Starter
       #5

    Yes but then I'll have to install again when I purchase. No?
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    No one knows at this stage.
      My Computer


 

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