BSOD Attempt to reset the display driver and recover from timeout fail


  1. Posts : 4
    Windows 7 home Premium 64bit
       #1

    BSOD Attempt to reset the display driver and recover from timeout fail


    i have tried reinstalling my amd drivers and updating it but the same thing happens again(BSOD), i have no freaking idea what is causing my computer to blue screen. PLZ HELP MEEEE

    i get bsod when im playing games, watching videos on youtube or when i let my computer idle
    Last edited by platinum3721; 01 Jun 2015 at 04:24.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The zip contains a tmp file only.

    Try Blue Screen of Death (BSOD) Posting Instructions one more time.
      My Computer


  3. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #3

    ok done
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Try another version of the display driver. Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

    See how it goes. Let us know.
    ______________________________________________
    Code:
    BugCheck 116, {fffffa8012562010, fffff88004c11848, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+b848 )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8012562010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88004c11848, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+b848
    fffff880`04c11848 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`053f8888 fffff880`10566134 : 00000000`00000116 fffffa80`12562010 fffff880`04c11848 00000000`00000000 : nt!KeBugCheckEx
    fffff880`053f8890 fffff880`10565e3e : fffff880`04c11848 fffffa80`12562010 fffffa80`1072bd50 fffffa80`10727010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`053f88d0 fffff880`0f20ff13 : fffffa80`12562010 00000000`00000000 fffffa80`1072bd50 fffffa80`10727010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`053f8900 fffff880`0f239cf1 : 00000000`ffffffff 00000000`00065931 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`053f89e0 fffff880`0f238437 : 00000000`00000102 00000000`00000004 00000000`00065931 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`053f8a10 fffff880`0f20b2d2 : ffffffff`ff676980 fffffa80`10727010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`053f8ab0 fffff880`0f237ff6 : 00000000`00000000 fffffa80`12baf2d0 00000000`00000080 fffffa80`10727010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`053f8bc0 fffff800`03572456 : 00000000`fffffc32 fffffa80`1051fb50 fffffa80`0ca0cb10 fffffa80`1051fb50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`053f8c00 fffff800`032ca2c6 : fffff880`009ef180 fffffa80`1051fb50 fffff880`009fa0c0 fffffa80`0d055b20 : nt!PspSystemThreadStartup+0x5a
    fffff880`053f8c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+b848
    fffff880`04c11848 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+b848
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys
    
    FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}
    
    Followup: MachineOwner
    ---------
    
    4: kd> lmvm atikmpag
    start             end                 module name
    fffff880`04c06000 fffff880`04c9c000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Fri Nov 21 07:38:54 2014 (546E9EB6)
        CheckSum:         00093077
        ImageSize:        00096000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #5

    Done. So far so good, hvnt been experiencing bsod for the past 2 hours
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    But it may occur again. Keep observing, report us following Blue Screen of Death (BSOD) Posting Instructions if it occurs again.
      My Computer


  7. Posts : 4
    Windows 7 home Premium 64bit
    Thread Starter
       #7

    Im getting blue screens again.
    I have updated the attachment file
    Last edited by platinum3721; 02 Jun 2015 at 16:44.
      My Computer


 

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