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Windows 7: BSOD while using Adobe different Adobe Products

13 Apr 2015   #1

Windows 7 Enterprise x64
BSOD while using Adobe different Adobe Products

Hey guys,

I keep getting BSODs whenever I'm running any of the following Adobe applications:
  • Photoshop
  • Premiere
  • After Effects
  • Illustrator

Beyond that, there is no pattern I'm able to discern that's causing the crashes. It doesn't only happen when I'm doing something resource intensive like rendering or exporting, it's even happened when I'm not at the computer. I'll work for 2 hours and everything will be fine, and then it'll crash several times within an hour.

I'm getting different errors almost every time, as well, including:
0x00000101 (0x00000000c0000005, 0xFFFFF800034BC5A2, 0xFFFFF880218A6B30, 0x0000000000000000)
0x00000124 (0x0000000000000000, 0xFFFFFA8019959028, 0x00000000B0800000, 0x0000000000040151)
0x0000003B (0x0000000000000019, 0x0000000000000000, 0xFFFFF88002FE6180, 0x0000000000000004)

I've attached the DM Log Collector output, as well.

I've been trying to diagnose this for weeks, with no luck. I've run hardware tests on the RAM and GPUs, and everything performs fine, so I'm thinking this is some kind of software issue.

Any help would be very deeply appreciated, thank you!

My System SpecsSystem Spec
13 Apr 2015   #2

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP

How old are the programs, what versions? Could it be your computer is too good for them?
My System SpecsSystem Spec
13 Apr 2015   #3

Windows 7 Enterprise x64

I'm running the latest version of Adobe Cloud Creative Suite (2014), so I sincerely hope not...
My System SpecsSystem Spec

13 Apr 2015   #4

Windows 7 Enterprise x64

So this has everyone else here stumped, too?
My System SpecsSystem Spec
13 Apr 2015   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Here is a idea.

Nobody that uses Adobe Cloud Creative Suite has seen your thread.
My System SpecsSystem Spec
13 Apr 2015   #6

Windows 7 Enterprise x64

Great idea.

So I should keep bumping this thread up until somebody who uses Adobe sees it?
My System SpecsSystem Spec
13 Apr 2015   #7
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Bumping NO.

Please read the forum rules.

2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums
My System SpecsSystem Spec
14 Apr 2015   #8
Microsoft MVP

Windows 7 Ult. x64

The dump files are quite unspecific, however I did notice errors with your Avira installation in your eventlog. Its not beyond possibility it is interfering with the Adobe products.

It might be worth trying soemthing else, or at least repairing the Avira installation.

Another likely option is to remove these two software applications - they are well documented causes of BSOD's:
DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	Beast\admin	
GIGABYTE OC_GURU	c:\progra~2\gigabyte\gigaby~1\oc_guru.exe	Public	Common Startup
My System SpecsSystem Spec

 BSOD while using Adobe different Adobe Products

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