BSOD since installing new graphics card

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  1. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       #1

    BSOD since installing new graphics card


    Hi,
    I got a used graphics card off ebay msi 460 gtx to upgrade from my geforce gt240.
    installed it, connected to power supply, updated drivers all was looking good.
    Desktop runs fine but halfway through loading games gets bsod every time. log attatched below...
    ive uninstalled/reinstalled drivers both from disc and device manager.

    any help appreciated. Thanks.

    Attachment 356217
    Last edited by sov; 14 Apr 2015 at 16:43.
      My Computer


  2. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #2

    i put the old card back in and everything runs perfectly.
    could it be a fault with the new card or something im not setting up right?
      My Computer


  3. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #3

    would i get more help posting this under graphics cards than BSOD help?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Code:
    BugCheck A, {0, 2, 1, fffff80002cca116}
    
    Probably caused by : hardware ( nt!KeRemoveQueueEx+2e6 )
    
    Followup: MachineOwner
    ---------
    So it is a hardware issue. And your post #2 gives a sense that the hardware is the new graphics card.

    There is a fair chance that the used graphics card is faulty.

    If possible, stress test that Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    This test will let us know the fact.
      My Computer


  5. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #5

    Thanks for the info. I'll test it when I'm home from work.
      My Computer


  6. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #6

    ok so ran the test, seemed to be going well then BSOD saying irql-not-less-or-equal

    tried to restart pc and get message:
    warning:system boot fail
    your system maybe overclock fail or post interrupted.

    pc restarted fine on the next attempt. should i try to run furmark again?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    No. No need to run furmark anymore. It produces the same stop 0xA BSOD.

    You got a bad graphics card. Better you continue with your old card. Next time dont buy any used hardware from ebay if there is no refund policy.
      My Computer


  8. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #8

    thanks so much for the help and info.
    will attempt to return for refund.
    no mention of no refund so fingers crossed....
    cheers
      My Computer


  9. sov
    Posts : 27
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #9

    just got the same "not-less-or-equal" BSOD from the original graphics card.
    this card has never had a problem until now...
    any suggestions?

    (off to sleep now, back tomorrow)....
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Let us see the data following the Blue Screen of Death (BSOD) Posting Instructions?
      My Computer


 
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