BSOD while doing graphic design


  1. Posts : 2
    windows 7 64
       #1

    BSOD while doing graphic design


    Getting BSOD a lot lately, far as i know my window 7 is all up to date.. so any help will great
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Which mouse do you use? How old that one is? If you apply any other mouse, does it change anything?

    Let us know.
    ______________________________________________
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff88008996884, 0, ffffffffffffffff}
    
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIrpMajorRead+538 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    windows 7 64
    Thread Starter
       #3

    i use a logitech G502, but last year.. and no it happens with my other mouse i use Razer Ouroboros mouse also..
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    mruffell said:
    i use a logitech G502, but last year.. and no it happens with my other mouse i use Razer Ouroboros mouse also..
    If it happens the same irrespective of mouse (I hope you are sure about it) then there is something else playing behind hidclass, the mouse driver. Let us search for it.

    Enable Driver Verifier to monitor the drivers. Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


 

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