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Windows 7: WHEA UNCORRECTABLE ERROR usually occurs while gaming

17 Apr 2015   #11
DutchOperative

Windows 7 Professional 64bit
 
 

Thank you so much, and again I apologize for the misunderstanding.


My System SpecsSystem Spec
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17 Apr 2015   #12
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It's not a problem.
My System SpecsSystem Spec
17 Apr 2015   #13
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The logs are complete now but the msinfo32 file is corrupt, could you try it one more time please. If there's no joy this time round we'll start with the stress and diagnostic tests. I really could do with the msinfo32 file but we can work around that if absolutely necessary.
My System SpecsSystem Spec
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17 Apr 2015   #14
DutchOperative

Windows 7 Professional 64bit
 
 

Sure, no problem. Give me just a second and I'll attempt to reupload them.
My System SpecsSystem Spec
17 Apr 2015   #15
DutchOperative

Windows 7 Professional 64bit
 
 

I re-ran the DMlogcollector but I think the msinfo32 is still corrupt unfortunately.....
My System SpecsSystem Spec
17 Apr 2015   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

One more option. Click Start, type in msinfo32 and hit enter. Click File then click Export... Choose the location to save then upload the resulting file.
My System SpecsSystem Spec
17 Apr 2015   #17
DutchOperative

Windows 7 Professional 64bit
 
 

Here is the resulting file
My System SpecsSystem Spec
17 Apr 2015   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It will take me a while to work through it as a text document but at least it's there. First off there's this:
Code:
  Device      PNP Device ID     Error Code  
  AODDriver4.2.0    ROOT\LEGACY_AODDRIVER4.2.0\0000     This device is not present, is not working properly, or does not have all its drivers installed.     
  
  [USB]
  
  Device      PNP Device ID     
  Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&90      
  Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&98      
  ASMedia XHCI 1.0 Controller   PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&1F27578A&0&00AA      
  Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&B0      
  ASMedia XHCI 1.0 Controller   PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&28B85F88&0&00A9      
  Standard OpenHCD USB Host Controller      PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00\3&267A616A&0&A5      
  Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&92      
  Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&9A      
  Standard Enhanced PCI to USB Host Controller      PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&B2
In Device Manager with USB Controllers expanded do you have any showing?

I'm also seeing lots of Windows Updates failing to install. Have you noticed any problems with this at all?
Code:
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.6.7600.320
P2
Do you have Service Pack 1 installed?
Code:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600
My System SpecsSystem Spec
17 Apr 2015   #19
DutchOperative

Windows 7 Professional 64bit
 
 

I am not seeing any warnings concerning my drivers.

As for the failed updates I am receiving these errors when I attempt to update.

WindowsUpdate_800B0100
WindowsUpdate_80070490
WindowsUpdate_8024200D

And I do have Service pack 1 installed
My System SpecsSystem Spec
17 Apr 2015   #20
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Open an elevated command prompt, type in or copy and paste sfc /scannow and hit enter. I'll post up the diagnostic and stress tests after this step.
My System SpecsSystem Spec
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 WHEA UNCORRECTABLE ERROR usually occurs while gaming




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