Windows 7 randomly freezing/crashing

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  1. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Thanks for the reply

    The problem is I can't boot into safe mode as when it is loading windows files it gets up too \windows\system32\DRIVERS\amdkmpfd.sys and completely freezes

    Also I have no system restore points so I am very stuck on what to do right now!
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Good news is that I tired rhe option that boots to a version were it secessfully booted and I think all that did was disable Verifer. As for now should I be uninstalling dameon or?
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    As for now I am going to make a new DM log and upload it as requested

    Also I am going to add a screenshot of Dump File from the BSOD that was occurring when I was trying to start my computer (Though Blue Screen Viewer)

    Thank you so much for you help
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    The verifier enabled BSOD was a combined effect of Daemon Tools and iTunes. Thats a vicious combo of software.

    You know how to uninstall Daemon Tools completely form your system. Do it. It will be good if you let iTunes go, too; at least for the time being. Daemon tools will go forever.

    Also dont forget to free up the startup folder.

    Now, I doubt that it may be the root cause of your random freezing issue. Please continue with driver verifier for one more BSOD at least. But dont forget to make a system restore point manually before enabling verifier. Now you know how important it will be.

    Let us see one further crash dump.
    ______________________________________________
    Code:
    BugCheck C9, {23e, fffff88001973360, fffff980090dcee0, 0}
    
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1360 )
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    All is well I have cleared up my startup and removed both Itunes and Daemon Tools but I went to creaute a restore point but it gave me an error saying

    "The shadow copy provider had an error. Check the System and Application event logs for more information (0x80042306)

    Any help on this?

    Thanks
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    Try the fix here: https://support.microsoft.com/en-us/kb/2828270/

    It may occur due to disc corruptions, too. Test your HDD using Seatools: SeaTools for DOS and Windows - How to Use
    It would be better if you run Seatools for DOS, and take both the short generic and generic test.

    Let us know the results.
      My Computer


  7. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    I am currently working on the seatools method but waiting until later tonight when I don't have to use my PC

    Meanwhile I had problems with the windows fix for restore point as I can't find the registry I need to find (see image)
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #18

    Well, can you post a screenshot of your disc management window?
    Disk Management - Post a Screen Capture Image
      My Computer


  9. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    Here you go
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    It is not a conventional windows 7 disc management screenshot. Usually there remains one more partition of 100 MB, named system reserved, and that is the system and active partition.

    Here is a classic example: Click here.

    At this stage I will suggest you to not mess with this windows installation anymore right now. Dont go with Driver Verifier etc. Just check the health of the disc. If it is OK, forget it .... itill it hangs and freezes anymore.

    If it hangs again, do two things.

    First, open the computer, clean the inside with Compressed air. Dust and moisture may cause those hangs. So clean the edges of the RAM sticks and SATA ports with dry cotton cloth. Then re-seat the PC.

    Second: Plan for a clean reinstall, but not in a hurry. Cleaning the computer is the first priority. Then go for it if needed. To make your windows installation a perfect one that will maximize the performance, follow Clean Reinstall - Factory OEM Windows 7

    Now run the computer normally. Let us know how it runs. Report us for any further issue.
      My Computer


 
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