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Windows 7: Windows 7 Bluescreen error

17 Apr 2015   #1

Windows 7 Home Premium 64bit
Windows 7 Bluescreen error


I have got a BSOD error twice this month. I have attached minidump file to this thread. I would like to request someone review it and let me know of the nature and risk level of this problem.

Thank You.

Best Regards,
Rajesh Kumar.

My System SpecsSystem Spec
17 Apr 2015   #2

Windows 7


Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff880e948a1a0, 0, fffff8800558ef68, 5}

Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+159f68 )
this is your Intel Graphics Driver: igdpmd64.sys

try to update from the Intel Drivers download:

as I see your driver is quite old:
Timestamp:        Mon Nov 29 12:23:11 2010 (4CF338BF)
My System SpecsSystem Spec
17 Apr 2015   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi Rajesh.

Do you have windows update KB2670838 installed? If so, uninstall it.
Windows Update - Uninstall an Update
Report us for any further issue.

About your display driver, yes, it is old.
    Image name: atikmpag.sys
    Timestamp:        Thu Jan 06 22:31:00 2011
And you need to update it. You may get it from AMD's site: Download Drivers .... Take the option
Automatically Detect and Install Your Driver.
My System SpecsSystem Spec


 Windows 7 Bluescreen error

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