Random BSODs on new custom built pc error 0x00000f4

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  1. Posts : 20
    windows 7 home premium
    Thread Starter
       #21

    Boozad said:
    That's fine.

    Can you uninstall the following programs and test the system.
    Code:
    Start Menu\Programs\MSI\Command Center    Public:Start Menu\Programs\MSI\Command Center    Public    
    Start Menu\Programs\MSI\Fast Boot    Public:Start Menu\Programs\MSI\Fast Boot    Public    
    Start Menu\Programs\MSI\Live Update    Public:Start Menu\Programs\MSI\Live Update    Public    
    Start Menu\Programs\MSI\NetworkGenie    Public:Start Menu\Programs\MSI\NetworkGenie    Public    
    Start Menu\Programs\MSI\Smart Utilities    Public:Start Menu\Programs\MSI\Smart Utilities    Public    
    Start Menu\Programs\MSI\Super Charger    Public:Start Menu\Programs\MSI\Super Charger    Public
    I can but they all came from the disc that came with the motherboard. Should i still uninstall them?
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #22

    Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.
      My Computer


  3. Posts : 20
    windows 7 home premium
    Thread Starter
       #23

    Boozad said:
    Yes you'll be fine uninstalling them, most of it is basically bloatware. If the problem persists when they're uninstalled you can always reinstall them at a later date.
    ok ill get back to you if i have problems after they are uninstalled. thanks!
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #24

    No problem, keep us posted.
      My Computer


  5. Posts : 20
    windows 7 home premium
    Thread Starter
       #25

    Boozad said:
    No problem, keep us posted.
    I recently got a few more bsods. Here is the new log for them
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #26

    Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.
    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000000e
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
      My Computer


  7. Posts : 20
    windows 7 home premium
    Thread Starter
       #27

    Boozad said:
    Okay, this 0x7E confirms there's a problem with either the SSD, SATA cable or the motherboard connection. As the drive has been tested the first step would be to try a different SATA cable as it's the easiest and cheapest option.
    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc50001cb8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 000000007f1c9880, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8a000397ef0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000000e
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    ok should i switch out the ssd cable or the hdd cable?
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #28

    The SSD cable, presuming that's where your OS is installed.
      My Computer


  9. Posts : 20
    windows 7 home premium
    Thread Starter
       #29

    Boozad said:
    The SSD cable, presuming that's where your OS is installed.
    ok ill get back to you
      My Computer


  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #30

    OK. It's definitely something in that area seeing as the Windows install and the SSD themselves have shown no errors. It's a possibility it may be the SATA controller on the motherboard but hopefully a replacement cable will resolve the issue.
      My Computer


 
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