Random BSOD. Can't figure out the cause.

gunbound87 · 22 May 2015

Hello,

Tried to fix a yellow box problem. I replaced the graphic card and took my PC apart to clean it and replace the thermal paste. The yellow box problem usually results in me having to force shutdown and it just freezes there. Not sure if they're related so i thought i should mention it.

So anyway, after cleaning my PC and putting the parts back together, I've been getting BSOD pretty frequently(not sure why I have less dump than expected). I suspect it would be memory related, probably faulty ram or ram slot. Just need a second opinion on my BSOD problem and it's starting to get really annoying. It happens mostly on the account selection page or right after i get to my desktop.

Would be nice to have a solution to it.

Thanks

Boozad · 22 May 2015

Hello gunbound87. welcome to 7F. I'll see if I can help you resolve your issues.

First off could you fill in your system specs.

Information

At 7F we rely heavily on knowing what hardware you have in your system, by filling out your system specs in the manner outlined below your specs will follow you round in every single post so we can see your hardware configuration at the click of a button without having to trawl through threads to find them.

Follow System Info - See Your System Specs to fill in your System Specs with as much info as possible. We're looking for something like the example below.

Now onto your dumps.

REALTEK DRIVER

Your Realtek PCIe Family Ethernet controller is causing issues. It's old and needs updating, check for an updated version here.

Code:

fffff880`0cad10b8  fffff880`046b486aUnable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x586a

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`046af000 fffff880`04706000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 13:42:52 2010 (4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

VIRTUAL BOX

Your Virtual Box network driver is also being flagged. It may need updating, check for updates for the program here. If this doesn't resolve the issue uninstall Virtual Box.

Code:

fffff880`0cad11a8  fffff880`00e3423bUnable to load image VBoxNetFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VBoxNetFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxNetFlt.sys
 VBoxNetFlt+0x523b

0: kd> lmvm VBoxNetFlt
start             end                 module name
fffff880`00e2f000 fffff880`00e5a000   VBoxNetFlt T (no symbols)           
    Loaded symbol image file: VBoxNetFlt.sys
    Image path: VBoxNetFlt.sys
    Image name: VBoxNetFlt.sys
    Timestamp:        Fri May 16 13:01:15 2014 (5375FE0B)
    CheckSum:         0002AE3F
    ImageSize:        0002B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

DIAGNOSTICS

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

Run chkdsk. Disk Check

Code:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffff7ffba7e8f8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800034a13cd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)