BSOD Playing Diablo 3, League of Legends


  1. Posts : 6
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD Playing Diablo 3, League of Legends


    BSOD always says SYSTEM_SERVICE_EXCEPTION. This has been relatively common since I received the machine. When I received it, it was running fresh install of Windows 7 Professional x64 and a new set of RAM. Tried switching the video card with an AMD one to no avail (switched them back before this BSOD).

    Any help is appreciated :)
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    First off can you follow these instructions to fill out your system specs.

    Please fill out your System Specs.


       Information
    At 7F we rely heavily on knowing what hardware you have in your system, by filling out your system specs in the manner outlined below your specs will follow you round in every single post so we can see your hardware configuration at the click of a button without having to trawl through threads to find them.

    Follow System Info - See Your System Specs to fill in your System Specs with as much info as possible.


    Every dump I've looked at so far is stating Memory Corruption with them all being nVidia related.
    Code:
    fffff880`03b09c10  fffff880`049af298Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xd0298
    Yet your system has ATI video drivers installed too.
    Code:
    C:\Windows\system32\DRIVERS\atikmdag.sys         8,192     
      amdkmdap     amdkmdap               amdkmdap               Kernel        Manual     Stopped    OK         FALSE       FALSE        8,192      327,680    0      11/20/2014 8:08:54 PM  
    C:\Windows\system32\DRIVERS\atikmpag.sys         4,096     
      AmdPPM       AMD Processor Driver   AMD Processor Driver   Kernel        Manual     Stopped    OK         FALSE       FALSE        28,672     12,288     0      7/13/2009 6:19:25 PM   
    We need to know what hardware you have installed before we go any further.

      My Computer


  3. Posts : 6
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I've updated the system specs accordingly. The ATI drivers is from when I used a friend's AMD gfx card, which we had already suspected of having issues. I believe my Nvidia gfx is going bad, so the corrupted memory isn't to surprising. I was just wanting to make sure it was in fact my gfx before I replace it.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    You need to get rid of all those AMD drivers, that could well be the cause. Download the latest driver for your GPU and save it to your desktop or other convenient location then run DDU and follow Display Driver Uninstaller: How to use

    Reboot and install the nVidia driver you downloaded and install the graphics and PhysX drivers only.
      My Computer


  5. Posts : 6
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    I don't believe the AMD Drivers is what's causing the problem. Those drivers were just installed yesterday when I placed the AMD card in. I've removed those drivers today. Before that though they were nonexistent. This issue has been going on for a few months now with just the Nvidia Driver installed and fully updated. I just uninstalled/ reinstalled the Nvidia graphics and PhysX drivers only. Is there a possibility that the gfx card is soon to go out? It is a few years old. Though lately what's been confusing me is that I can run League of Legends fine now, yet when I play a different game (mainly Diablo 3 and Neverwinter) it BSODs. The BSOD usually follows after the game crashes a few times. This is why I'm leaning to the gfx being bad.
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    The AMD drivers being there will only confuse things and can conflict with the nVidia drivers. There is a possibility the card is going bad but we need the drivers as clean as possible to ascertain that, can you wipe the system of any AMD drivers that aren't needed.
      My Computer


  7. Posts : 6
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    The AMD driver have been fully removed. It took a bit for it to crash again but here's my last log for the BSOD. I removed the other logs so you wouldn't have to go through them again.
      My Computer


 

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