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Windows 7: BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)

22 Apr 2015   #21
winkawak

windows 7 pro 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Upload the BSOD Posting instructions. Blue Screen of Death (BSOD) Posting Instructions

You can't debug with Blue Screen View. It can't do it. You need to have the right software and a lot of knowledge of Hardware, Operating systems, Drivers, software and how they all interact with each other.

This was for first BSOD. Just wait and see if you get any more is what I would do.
I already uploaded my bsod following the instructions. But boozad said was bunch of text and logs. So i uploaded my dmp file(.log needs to changed to .dmp) in post #7 that i got from c drive.

just making sure, was my bitdefender the only cause of my bsod or was there more?
I just did a repair on my bitdefender dont know if it helps.


My System SpecsSystem Spec
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22 Apr 2015   #22
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

You have not run the program and uploaded it. If you want us to help, you need to run the program and upload the zip file. The blue writing are links. Click them and follow the instructions.
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
22 Apr 2015   #23
winkawak

windows 7 pro 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
You have not run the program and uploaded it. If you want us to help, you need to run the program and upload the zip file. The blue writing are links. Click them and follow the instructions.
Blue Screen of Death (BSOD) Posting Instructions
.........i just ran the program and uploaded again using the instruction for the second time, if thats not it i dont know anymore.
My System SpecsSystem Spec
.

23 Apr 2015   #24
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

It still does not have any dump files in it. Just wait and see if you get any more crashes. If you do, upload the BSOD Posting instructions again.
My System SpecsSystem Spec
23 Apr 2015   #25
winkawak

windows 7 pro 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
It still does not have any dump files in it. Just wait and see if you get any more crashes. If you do, upload the BSOD Posting instructions again.
ok, hopefully i dont have to.
My System SpecsSystem Spec
27 Apr 2015   #26
winkawak

windows 7 pro 64bit
 
 

So its been 4 days, used my computer same way i normally do but no bsod. Is it possible this bsod was a one time thing?
My System SpecsSystem Spec
27 Apr 2015   #27
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Yes, it is very possible. Maybe you got lucky, we can hope so.
My System SpecsSystem Spec
27 Apr 2015   #28
winkawak

windows 7 pro 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Yes, it is very possible. Maybe you got lucky, we can hope so.
When i had the bsod, after computer restarted i had a black screen with a moving cursor. What was that all about? ctrl alt delete worked, but everything else didnt.
My System SpecsSystem Spec
27 Apr 2015   #29
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

That sounds like a graphics problem. But, we had no dump files to see, so I can't tell you for sure.
My System SpecsSystem Spec
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 BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)




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