Laptop hang with buzz sound, persist after reformatting

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  1. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Alrighty. Will do the bsod posting and attach result asap.

    Thanks Arc
      My Computer


  2. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    BSOD posting as instructed
      My Computer


  3. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    this attachment is the latest, being just after the freezing - hard reset.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    Code:
    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics (Core i5)
       Driver Date/Size: 7/20/2010 09:10:34, 6544896 bytes
    See how old the driver is. It is supposed to fail. If Samsung does not have any latest driver there, better you break their customized settings.

    Do a Clean Reinstall - Factory OEM Windows 7 which will supposed to get the necessary drivers via windows update. See how it goes.
      My Computer


  5. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Thanks arc. I will read up on that long list now on the steps

    Will get back soon
      My Computer


  6. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    I read up on the clean reinstall. However I dont know my cd key. Or rather i wad not given one. It was preinstalled.
    Even the restore factory setting also does not require it.

    Can it still be done?
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #17

    Your laptop should have one of these Microsoft stickers on the bottom or maybe in the battery compartment. It should have the COA key on it.

    Attachment 357475
      My Computer


  8. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Thanks layback. The bottom of my laptop does not had the sticker. I will check the battery(need to disassemble the laptop) next.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    You may use Belarc Advisor.

    Download, install and run it. It will open with your default internet browser. Scroll down to this part .... The key (in the bracket) is that one that you require.
      My Computer


  10. Posts : 33
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Thanks Arc and bear. I wi run the clean reinstall and see if the problem persist.

    Will report back with the result.

    :)
      My Computer


 
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