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Windows 7: BSOD while opening Maplestory, and while doing nothing.

22 Apr 2015   #1

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
BSOD while opening Maplestory, and while doing nothing.

Hello. First off, I want to thank you guys for taking your time to read this and assisting me.

I just bought a new monitor (Samsung SyncMaster 2253LW) and connected it to my CPU using a DVI cable. My other screen (Samsung SyncMaster 2033SW) is connected using a VGA cable.

I then tried to open Maplestory, and my main screen turned black, and the other one had the background become smaller, with black borders around it. They stayed like that for about 5 seconds before everything stopped and my main screen showed the blue screen. I have attached a picture of the BSOD named image.jpg to this post.

I just restarted my computer in regular mode and continued on with my business without trying to open Maplestory anymore. About 10 minutes in, my computer crashed again and the main screen showed another BSOD, but with a different message (also attached to this post, named image1.jpg.)

This is all I have and feel free to ask if you need anymore details. Once again, thanks for helping!

My System SpecsSystem Spec
23 Apr 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec

 BSOD while opening Maplestory, and while doing nothing.

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