BSOD - random times, several minidumps attached, verifier is on


  1. jhickey
    Posts : 20
    64 bit
       New #1

    BSOD - random times, several minidumps attached, verifier is on


    This is a Windows 7 64 bit Sager (CLEVO) Np9130Laptop

    Processor: Intel® Core™ i7-3610QM (2.3~3.3GHz) w/6M L3 Cache - 4 Cores - 8 Threads
    RAM:32GB (4x8GB) DDR3/1333 Dual Channel Memory
    HDD: 240GB Intel® 520 Series SATA III Solid-State Drive
    Graphics: nVIDIA GeForce GTX 670M 192bit w/1.5GB GDDR5

    This laptop is used by interior designer to run AutoCAD and other graphical intensive applications.

    I have attached all minidump files. Driver verifier was turned on durng this process and was running during the last two BSOD.

    The Laptop has been running Symantec Endpoint Protection v 12.1 which I just uninstalled with the cleanwiipe utility as it was not functioning correctly. Hoping someone could possibly confirm that Symantec was playing a role in the BSOD's ?

    Appreciate any help.
      My Computer
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Click on button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer
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  4. jhickey
    Posts : 20
    64 bit
    Thread Starter
       New #3

    Attached and thanks
      My Computer
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Do you have this thing (or anything by them) installed? Sentinel HL | USB Dongles & Hardware Keys | SafeNet

    If so, uninstall it, and let us know how the computer is running after doing it.

    One more obvious thing .... Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
    5. Apply > OK
    6. Accept then restart.
      My Computer
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