Unexpected BOSD results in crash dump

gezwaters · 23 Apr 2015

Hello everyone,

I recently had a crash dump appear in windows\minidump
I'm uploading it here for anyone who may wish to review it. I've had the BSOD after installing latest Windows 7 updates. I had to do a system restore to get it to work properly again. :)

Golden · 23 Apr 2015

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

gezwaters · 23 Apr 2015

Thanks for the reply. Here's the zip file.

Golden · 23 Apr 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------

0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`092e3000 fffff880`093a7000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Thu Jan 05 22:24:45 2012 (4F058F85)
    CheckSum:         000C5CCE
    ImageSize:        000C4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the USB3 driver here:
https://downloadcenter.intel.com/

Monitor for further BSOD and report back please.