BSOD Help and Support


  1. Posts : 2
    Oregon
       #1

    BSOD Help and Support


    I'm not having any luck opening the dmp files in debugger.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2




    ONE

     ATI Driver


    Your ATI driver is causing issues. It's very old and needs updating, check your vendor's support page for an updated version.
    Code:
    fffff880`0c6b8688  fffff880`0682e000Unable to load image atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     
    4: kd> lmvm atikmdag
    start             end                 module name
    fffff880`07453000 fffff880`07c63000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Nov 11 02:47:31 2010 (4CDB5943)
        CheckSum:         007CA581
        ImageSize:        00810000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    TWO

     DaemonTools


    Uninstall Daemon Tools, a proven cause of BSODs.

    1. Uninstall Daemon Tools.
    2. Download the SPTD standalone installer and perform the following steps.
    3. Double click the executable to open it.
    4. Click the button shown below.


       Information
    If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
      My Computer


 

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