BSOD When PC is Idle, Error 0x00000116


  1. iancomline
    Posts : 3
    Windows 7 Professional
       New #1

    BSOD When PC is Idle, Error 0x00000116


    Information from the user was that when the PC is idle and they went to wake to monitor up it would just restart. After looking into the PC found the error code and attached the Minidumps.

    Any advice on this please.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 116
    BCP1: 85C0D510
    BCP2: 918651B4
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer
    Quote Quote

  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Click on button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
      My Computer
    Quote Quote

 

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