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#11
There is no crash dump in that zip, mate.
No crash??
That's the second time there's been 'no crash' in those files.
However, with every Blue Screen of Death, I diligently run the file collector, dm log collector.exe, and paste the resulting zip up here.
I run the program and it generates this zip file in my desktop.
Is the memory dump file not present in the zip file?
Is there something else I can do to assure the generated dmp file is being generated with a BSOD??
No dmp file??
Son of a... :)
Thanks for your help.
I'll look into it further, and see what I'm up against here.
At the beginning of all this, it was suggesed that updating the Mobile Broadband Driver Filter (c:\windows\system32\drivers\wwussf64.sys) would solve the problem.
After much trail, I don't think that very file was ever updated.
But, you know, I don't even use the Dell Broadband Mobile Module any more!!
How about I just uninstall that device and its associated software?!
Note, there another issue that may have no relation to the BSOD that I'm also experiencing
After return the laptop from 'sleep' mode, my experience then limited internet connection and the error message, "wireless network connection doesn't have a valid ip configuration", when Windows attempts to repair.
but may also be caused by this Mobile Broadband Module that I don't even use:
Attached is a snapshot of my Device Manager device tree. Don't even is a reference to the broadband mobile device. I see just my wireless card. They're two different animals...right?
How about I just got to Device Manager and uninstall the HPSA+ Mini Card drivers and have the computer reinstall them again?
If you dont use that device, it is always better to uninstall the device. Feel free to do it. :)
Let us know how it goes. All the best.
Then we will concentrate on this part of the issue:
After return the laptop from 'sleep' mode, my experience then limited internet connection and the error message, "wireless network connection doesn't have a valid ip configuration", when Windows attempts to repair.
Yeah, Broadband Mobile Module is out!
My computer blew up again with a BSOD, and yet no dmp files!!
This is getting serious!
I left on just sitting there for an hour, I came back to find in the event log, my computer blew up at 9:16 this morning.
I didn't find any dmp files, but would there be another means to get a hint as to what the heck happened while I was away??
Stop 0x9F always happens when you (user) are away, its the nature of this BSOD.
But it is surprising that the Dump is not recording a BSOD. Without a dump, we cannot go to the deep of the issue unfortunately.
A stop 0x9F is a driver power state failure. When the computer goes to sleep, or when it wakes up, the power state of the machine changes. Now, some driver to some PnP device may fail to act in accordance with the changing power state. It takes more time to respond, and so the BSOD happens.
The easiest way to deal with this BSOD is to disabling sleep/hibernate. But unfortunately that is not a feasible solution for a laptop, cause it will put a lot of pressure on the battery in that case.
Can you start afresh? Do a clean install of windows in such a way that windows will take care of all its driver automatically, and there will not any OEM component to control over the ACPI. It will enhance the native performance of windows, obviously.
If you are interested, follow Clean Reinstall - Factory OEM Windows 7
The "Sleep Mode" related issue that you posted in post #15 is a part of the issue.
I'll disable the sleep option for now.
As an aside (and a means to keep track of what I've done so far), I'll post here now that I've attempted to update the Intel Centrino Advanced-N 6205 Drivers as was suggested by the forums below.
Intel Centrino Advanced-N 6205 Drivers Not Getting Updated
Windows 7: Repeated BSOD, possibly network related
The update merely did a 'repair', and so I don't think I have the latest drivers or maybe I do...who knows!
I'm losing faith on attacking this problem by addressing the drivers.
The Intel Centrino Advanced-N 6205 is my wifi. I need that certainly.
Dell Wireless DW5560 HSPA+ is for mobile broadband (celluar) access and is the seemingly the source of the trouble, no?
Is there a way to *disable* the Dell Wireless at the BIOS?
I went to my BIOS and found the option Wireless Device Enable. Under that option there were three check boxes all checked on at the moment. They are are listed, WWAN, WLAN/WiGig, and Bluetooth.
I suspect the Dell Wireless 5560 HSPA+ Mini-Card (Celluar access) is the WLAN/WiGig option, no?
That's the one to check off, right?
Will the associated drivers be disabled then as well. I would like to think so as they're the source of my troubles...possibly.
By the way, I did notice under the Intel Centrino Advanced-N 6205 properties the 'Allow the computer to turn off the device to save power.' on checked on. I've checked that off.
Possibly that will resolve the "wireless network connection doesn't have a valid ip configuration" problem.
Cheers.