To different BSOD: 0x00000124 and 0x00000076

theniels789 · 04 May 2015

I been getting two different kinds of BSOD's. The one I got first is 0x00000124, which I get, when I play Counter-Strike: Global Offensive. I have got that one about two times, i think. I have ran MemTest86+, with 8 passes, and got no error. I have also ran FurMark with no artifacts, but I'm not quiet sure if, I did it right.
The second one is 0x00000076, which I only have got once, where I was transferring some files from an SD Card.
Also see the attached file

Specs:
Model: ASUS K53SV
OS: Windows 7 Home Premium x64
CPU: Intel Core i7 2670QM @ 2.20GHz
Motherboard: ASUSTeK Computer Inc. K53SV (CPU 1)
RAM: 8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
GPU:Nvidia GeForce GT 540m
HDD:698GB Seagate ST9750420AS (SATA)

Arc · 04 May 2015

Two crash dumps are there. One is caused by Avast.

Code:

BugCheck 76, {0, fffffa8009f60620, 2, 0}

*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
Probably caused by : aswSP.sys ( aswSP+1331e )

Followup: MachineOwner
---------

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

The other one, the stop 0x124 one occurred when you were playing Counter-Strike: Global Offensive. I dont have a great idea about that game, but laptops are not the best platforms for those high-end games. Specially when the age of the laptop is near about 4 years.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Stress test the Graphics Card (Not the intel HD Graphics) using Furmark.

Video Card - Stress Test with Furmark

Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

We will decide the further steps after seeing these reports.

theniels789 · 04 May 2015

I've uninstalled Avast and installed Microsoft Security Essentials and Malwarebytes.

I've attached a screenshot of the summery tab of Speccy. Normally when I'm not playing games on it, it is between 60-80C. When I'm playing games on it, it is 95+C

I've attached a screenshot of the Furmark window before closing it. It didn't crash, and there didn't come a BSOD, and I couldn't see any artifacts.

Also Counter-Strike: Global Offensive isn't a high-end game, and my computer used to run it at 70+fps with medium-high. Now I play it on low at 60ish fps.

Arc · 04 May 2015

theniels789 said:

I've attached a screenshot of the summery tab of Speccy.

Your computer is burning.

Attachment 358197

A dusting and re-applying thermal paste is extremely essential at this point, and as early as possible.

Can you open the laptop? If so, clean the inside. Clean all the vents. Apply new thermal paste to the CPU heatsneak.

If you cannot do it yourself, take the computer to a technician and get it done. As soon as possible!

Dont play any game before it is done!