To different BSOD: 0x00000124 and 0x00000076

theniels789

New member
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4:15 PM
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2
I been getting two different kinds of BSOD's. The one I got first is 0x00000124, which I get, when I play Counter-Strike: Global Offensive. I have got that one about two times, i think. I have ran MemTest86+, with 8 passes, and got no error. I have also ran FurMark with no artifacts, but I'm not quiet sure if, I did it right.
The second one is 0x00000076, which I only have got once, where I was transferring some files from an SD Card.
Also see the attached file

Specs:
Model: ASUS K53SV
OS: Windows 7 Home Premium x64
CPU: Intel Core i7 2670QM @ 2.20GHz
Motherboard: ASUSTeK Computer Inc. K53SV (CPU 1)
RAM: 8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
GPU:Nvidia GeForce GT 540m
HDD:698GB Seagate ST9750420AS (SATA)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i7 2670QM @ 2.20GHz8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Nvidia GeForce GT 540m
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS K53SV
OS
Windows 7 Home Premium x64
CPU
Intel Core i7 2670QM @ 2.20GHz
Motherboard
ASUSTeK Computer Inc. K53SV (CPU 1)
Memory
8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Nvidia GeForce GT 540m
Hard Drives
698GB Seagate ST9750420AS (SATA)
Antivirus
Avast
Browser
Firefox
Two crash dumps are there. One is caused by Avast.
Code:
BugCheck 76, {0, fffffa8009f60620, 2, 0}

*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
[COLOR=Red]Probably caused by : aswSP.sys[/COLOR] ( aswSP+1331e )

Followup: MachineOwner
---------
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

The other one, the stop 0x124 one occurred when you were playing Counter-Strike: Global Offensive. I dont have a great idea about that game, but laptops are not the best platforms for those high-end games. Specially when the age of the laptop is near about 4 years.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

Stress test the Graphics Card (Not the intel HD Graphics) using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

We will decide the further steps after seeing these reports.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I've uninstalled Avast and installed Microsoft Security Essentials and Malwarebytes.

I've attached a screenshot of the summery tab of Speccy. Normally when I'm not playing games on it, it is between 60-80C. When I'm playing games on it, it is 95+C

I've attached a screenshot of the Furmark window before closing it. It didn't crash, and there didn't come a BSOD, and I couldn't see any artifacts.

Also Counter-Strike: Global Offensive isn't a high-end game, and my computer used to run it at 70+fps with medium-high. Now I play it on low at 60ish fps.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i7 2670QM @ 2.20GHz8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Nvidia GeForce GT 540m
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS K53SV
OS
Windows 7 Home Premium x64
CPU
Intel Core i7 2670QM @ 2.20GHz
Motherboard
ASUSTeK Computer Inc. K53SV (CPU 1)
Memory
8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Nvidia GeForce GT 540m
Hard Drives
698GB Seagate ST9750420AS (SATA)
Antivirus
Avast
Browser
Firefox
I've attached a screenshot of the summery tab of Speccy.
Your computer is burning.
A dusting and re-applying thermal paste is extremely essential at this point, and as early as possible.

Can you open the laptop? If so, clean the inside. Clean all the vents. Apply new thermal paste to the CPU heatsneak.



If you cannot do it yourself, take the computer to a technician and get it done. As soon as possible!

Dont play any game before it is done!
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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