Multiple bsod (0x0000001a,0x100007e,0x0000001a,0x0000003b,0x00000109)

InventedStick · 04 May 2015

Hi Everyone,

Been having these random bluscreens for the past 3 months and can't figure out whats the cause.

Memtest passed (Ran for at least 48hrs), Passmark for 8+ Hours, Intel BurnTest for 24+ Hours!
All hardware has been replaced twice, including changing from intel to AMD, changed memory & ssd brands, you after clean install of Windows 8.1 with full updates (multiple times)

All with the same BSOD sets, can take 5 mins or 3 days, random actions cause it.

Any help would be much appreciated

Only basic software intstalled, critical application is Reckon's Accounts 2015 R1 but was working fine on old PC (but that died).

Also notice alot of IE crashes (different modules) so something funny going on...

Golden · 05 May 2015

Your getting quite a variety of different bug check/error codes, and unfortunately none of them are conclusive. I did, however, spot something, and think its worth looking into:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000012777f, entry in list being removed
Arg3: 000000000023efff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  PwmSvc.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff803c55a3008 to fffff803c555aca0

Code:

Trend Micro Password Manager Central Control Service	PwmSvc	Running	Auto	Own Process	"c:\program files\trend micro\tmids\pwmsvc.exe"	Normal	LocalSystem	0

This suggests that either:

1. TrendMicro caused the BSOD; or
2. The BSOD was triggered when the TrendMicro password manager service was accessed.

I think it may be the latter, but the easiest test to perform is to uninstall TrendMicro temporarily, replacing it with MSE, to see if the situation improves.

If that doesn't help, I have some other suggestions, but I'll wait for your feedback first.

InventedStick · 05 May 2015

I have uninstalled trend micro and the password manager, let's see how this goes :)