BSOD BSOD NTOSKRNL.EXE and hal.dll+12818


  1. Posts : 27
    Windows 7 x64
       #1

    BSOD BSOD NTOSKRNL.EXE and hal.dll+12818


    Hi all,

    I have a little problem with my PC and i hope you can give me some advice.

    Since i have replaced my old GPU for a Gigabyte G1 GTX970 i have random BSOD's.
    For now only when playing GTA5 or DayZ

    I have also software running from Gigabyte OC GuruII and no AV software yet.

    If someone could look on my log files i would really appriciate.

    (sorry maybe bad english i am from the netherlands)
      My Computer


  2. Posts : 26,863
    Windows 11 Pro
       #2

    hello, Kzyto. I will try to help you with this problem. The 2 dump files were really of little help.

    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 101, {31, 0, fffff880009ef180, 1}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Followup: MachineOwner
    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 9C, {0, fffff8000442cbb0, 0, 0}
    Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
    Followup: MachineOwner
    That is the Intel Processor driver.

    Please up date your Motherboard's drivers from the MSI web site MSI Global - The best gaming gears maker in the world

    Which after looking at your System Specs, begs the question of why do you have Intel Processor drivers in an AMD computer? You have a Dell OEM_SLP Operating System on a MSI retail Motherboard, which is not legal. If you will install a legal operating system and are still having problems, we will be glad to help. Until that time, it is a violation of Forum rules to provide any further assistance.
      My Computer


  3. Posts : 27
    Windows 7 x64
    Thread Starter
       #3

    Hi... Thank you for youre reply. I am going to look those drivers and probably go back to win 7 home since i have a product key for that.
      My Computer


  4. Posts : 26,863
    Windows 11 Pro
       #4

    If you still have problems, let us know and we'll be happy to help once you have a legal install.
      My Computer


 

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