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Windows 7: BSOD while watching YouTube video, 0x0000000A

05 May 2015   #1

Win 7 RC, Win XP, Win 2003, Ubuntu
BSOD while watching YouTube video, 0x0000000A

I've been having random BSODs recently. I suspect it's my Radeon video card, but I'm not particularly adept in memory dump diagnosing. Can someone tell me if my hunch is valid? Thanks!

My System SpecsSystem Spec
06 May 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi Strahan.

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.
BugCheck A, {0, 2, 0, fffff80002cdaa22}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Followup: MachineOwner

5: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cdaa22, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f10100
GetUlongFromAddress: unable to read from fffff80002f101c0
 0000000000000000 Nonpaged pool


fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi]





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

TRAP_FRAME:  fffff880022e9a00 -- (.trap 0xfffff880022e9a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffff88003288180
rdx=fffffa800e70a260 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cdaa22 rsp=fffff880022e9b90 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffff80002c61000
r11=fffff880022e9c20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd2fe9 to fffff80002cd3a40

fffff880`022e98b8 fffff800`02cd2fe9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`022e98c0 fffff800`02cd1c60 : fffff880`022e99f8 00000000`00000001 00000000`00000000 fffffa80`0e70a268 : nt!KiBugCheckDispatch+0x69
fffff880`022e9a00 fffff800`02cdaa22 : fffffa80`0e70a1f0 fffff800`02cda9e3 00000000`00000010 00000000`00200246 : nt!KiPageFault+0x260
fffff880`022e9b90 fffff800`02cd8dd6 : 00000000`00000000 fffff880`04a0b1d8 00000000`00000000 fffffa80`0bb90410 : nt!KiSignalSynchronizationObject+0x42
fffff880`022e9be0 fffff880`04a1b47f : fffffa80`00000000 00000000`00000000 fffffa80`0e85d900 fffff880`022e9ca0 : nt!KeSetEvent+0x106
fffff880`022e9c50 fffff880`04a392e9 : fffffa80`00000000 fffffa80`0bb90410 00000000`6d4d6956 fffff880`00000174 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
fffff880`022e9ca0 fffff880`04a38574 : fffff880`0328d040 fffffa80`0ea638b0 00000000`00000000 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
fffff880`022e9cd0 fffff880`04a38012 : 00000000`00000000 fffffa80`0ea638b0 00000000`00000080 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
fffff880`022e9d00 fffff800`02f6daba : 00000000`04111779 fffffa80`0c000b50 fffffa80`09d61040 fffffa80`0c000b50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`022e9d40 fffff800`02cc5426 : fffff880`03288180 fffffa80`0c000b50 fffff880`032930c0 fffff880`015aa975 : nt!PspSystemThreadStartup+0x5a
fffff880`022e9d80 00000000`00000000 : fffff880`022ea000 fffff880`022e4000 fffff880`022e9400 00000000`00000000 : nt!KiStartSystemThread+0x16


fffff880`04a1b47f 33d2            xor     edx,edx


SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys


IMAGE_VERSION:  6.1.7601.18126

FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f

BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f


FAILURE_ID_HASH_STRING:  km:x64_0xa_dxgmms1!vidmmiprocessterminationcommand+5f

FAILURE_ID_HASH:  {24a5b05f-0da8-ee02-b6e4-43c87a433b59}

Followup: MachineOwner
My System SpecsSystem Spec
06 May 2015   #3

Win 7 RC, Win XP, Win 2003, Ubuntu

Thanks a lot! I'll give that a whirl.
My System SpecsSystem Spec


 BSOD while watching YouTube video, 0x0000000A

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