BSOD while watching YouTube video, 0x0000000A


  1. Posts : 23
    Win 7 RC, Win XP, Win 2003, Ubuntu
       #1

    BSOD while watching YouTube video, 0x0000000A


    I've been having random BSODs recently. I suspect it's my Radeon video card, but I'm not particularly adept in memory dump diagnosing. Can someone tell me if my hunch is valid? Thanks!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Strahan.

    Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

    Let us know for any further BSOD after doing it.
    ________________________________________
    Code:
    BugCheck A, {0, 2, 0, fffff80002cdaa22}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002cdaa22, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f10100
    GetUlongFromAddress: unable to read from fffff80002f101c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiSignalSynchronizationObject+42
    fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    TRAP_FRAME:  fffff880022e9a00 -- (.trap 0xfffff880022e9a00)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffff88003288180
    rdx=fffffa800e70a260 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002cdaa22 rsp=fffff880022e9b90 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=fffff80002c61000
    r11=fffff880022e9c20 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac pe cy
    nt!KiSignalSynchronizationObject+0x42:
    fffff800`02cdaa22 488b3f          mov     rdi,qword ptr [rdi] ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd2fe9 to fffff80002cd3a40
    
    STACK_TEXT:  
    fffff880`022e98b8 fffff800`02cd2fe9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`022e98c0 fffff800`02cd1c60 : fffff880`022e99f8 00000000`00000001 00000000`00000000 fffffa80`0e70a268 : nt!KiBugCheckDispatch+0x69
    fffff880`022e9a00 fffff800`02cdaa22 : fffffa80`0e70a1f0 fffff800`02cda9e3 00000000`00000010 00000000`00200246 : nt!KiPageFault+0x260
    fffff880`022e9b90 fffff800`02cd8dd6 : 00000000`00000000 fffff880`04a0b1d8 00000000`00000000 fffffa80`0bb90410 : nt!KiSignalSynchronizationObject+0x42
    fffff880`022e9be0 fffff880`04a1b47f : fffffa80`00000000 00000000`00000000 fffffa80`0e85d900 fffff880`022e9ca0 : nt!KeSetEvent+0x106
    fffff880`022e9c50 fffff880`04a392e9 : fffffa80`00000000 fffffa80`0bb90410 00000000`6d4d6956 fffff880`00000174 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
    fffff880`022e9ca0 fffff880`04a38574 : fffff880`0328d040 fffffa80`0ea638b0 00000000`00000000 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
    fffff880`022e9cd0 fffff880`04a38012 : 00000000`00000000 fffffa80`0ea638b0 00000000`00000080 fffffa80`0bb90410 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
    fffff880`022e9d00 fffff800`02f6daba : 00000000`04111779 fffffa80`0c000b50 fffffa80`09d61040 fffffa80`0c000b50 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`022e9d40 fffff800`02cc5426 : fffff880`03288180 fffffa80`0c000b50 fffff880`032930c0 fffff880`015aa975 : nt!PspSystemThreadStartup+0x5a
    fffff880`022e9d80 00000000`00000000 : fffff880`022ea000 fffff880`022e4000 fffff880`022e9400 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidMmiProcessTerminationCommand+5f
    fffff880`04a1b47f 33d2            xor     edx,edx
    
    SYMBOL_STACK_INDEX:  5
    
    SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13
    
    IMAGE_VERSION:  6.1.7601.18126
    
    FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xa_dxgmms1!vidmmiprocessterminationcommand+5f
    
    FAILURE_ID_HASH:  {24a5b05f-0da8-ee02-b6e4-43c87a433b59}
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 23
    Win 7 RC, Win XP, Win 2003, Ubuntu
    Thread Starter
       #3

    Thanks a lot! I'll give that a whirl.
      My Computer


 

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