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Windows 7: BSOD issue

06 May 2015   #1
kma1717

Windows 7 Enterprise 32 bit
 
 
BSOD issue

Hi,

Could somebody please send me the instructions on how to post a BSOD issue onto this forum. I am receiving a BSOD message stating "A clock interrupt was not received on a secondary processor within the allocated time interval".....Clock_Watchdog_Timeout (101).

Thank you,
Kevin


My System SpecsSystem Spec
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06 May 2015   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

My System SpecsSystem Spec
07 May 2015   #3
kma1717

Windows 7 Enterprise 32 bit
 
 
BSOD issue

Hi Layback Bear,

I have attched the zip file that was requested. Please let me know if you need anything else.

Thanks,
Kevin
My System SpecsSystem Spec
.

07 May 2015   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Need some more information.

Where did you get Windows 7 Enterprise?
Was it installed by your I.T. department?

Your log will have to be examined by one of our BSOD experts. Just hang in there because they are always busy.
My System SpecsSystem Spec
07 May 2015   #5
kma1717

Windows 7 Enterprise 32 bit
 
 

Hi Layback Bear,

The Windows license is legitimate, our company gets all of its software licenses directly from Microsoft. I work in the helpdesk in our IT dept.

Thanks,
Kevin
My System SpecsSystem Spec
07 May 2015   #6
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Should not your I.T. department be taking care of your problem.
They normally don't like to be left out of the loop.
My System SpecsSystem Spec
07 May 2015   #7
kma1717

Windows 7 Enterprise 32 bit
 
 

I work for the IT dept. Nobody in the dept. is familair with this issue, thats why I posted on here.
My System SpecsSystem Spec
07 May 2015   #8
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

The next step is waiting for a
BSOD Team expert. They are always busy so it might be a while.

If no one shows up in a while I will try and find one for you.
My System SpecsSystem Spec
07 May 2015   #9
kma1717

Windows 7 Enterprise 32 bit
 
 

Not a problem, I am sure they have their own work to take care of first. I appreciate your assistance very much

Thanks,
Kevin
My System SpecsSystem Spec
07 May 2015   #10
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

I have just went back to the ranch and asked for more help.
My System SpecsSystem Spec
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