BSOD daily happening, sometimes system just reboots (ntoskrnl.exe)

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  1. Posts : 18
    Windoes 7 Home Premium
       #1

    BSOD daily happening, sometimes system just reboots (ntoskrnl.exe)


    Hi all. This is my attempt to resolve this problematic PC. This is a machine donated by my family and it has not run well since day 1. There are many times it will just reboot and when I am lucky, it goes to BSOD and I get a minidump. I do not understand any of the things I read when I ran the WhoCrashed application I installed. So here I am, asking for help.

    I have attached the minidumps in a zip in this thread and will follow up with another file from the DM Log Collector.

    Thanks in advance for reading this and trying to resolve this.

    cheers
    tayhwah
    Last edited by tayhwah; 08 May 2015 at 22:36. Reason: Added more info to title
      My Computer


  2. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #2

    Here is the file from DM Log Collector
      My Computer


  3. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #3

    Help.
      My Computer


  4. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #4

    any help is appreciated.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    People search for threads as unanswered. Whenever you bump your thread, it gets out of the list of unanswered ones, and minimizes the chance to have a reply.

    Now, 4 weeks is almost a month, and the data may not reflect the current situation rightly. Can you run the Blue Screen of Death (BSOD) Posting Instructions once again and upload a zip containing the latest, contemporary files? Then we may start with troubleshooting.
      My Computer


  6. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #6

    Hi ARC. I am finally able to run the PC long enough to do the tasks you mentioned. Past few days the machine just reboots each time I try.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Code:
    BugCheck 4CD3F80, {c0000005, fffff960001467f9, fffff88006838090, 0}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Code:
    BugCheck 50, {fffff901083895c0, 1, fffff96000095bde, 5}
    
    
    Could not read faulting driver name
    Probably caused by : hardware ( win32k!GreSetPointer+25e )
    
    Followup: MachineOwner
    ---------
    Some of your hardware is causing the issue. Do some basic tests at first ....

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Let us know the results.
      My Computer


  8. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #8

    Video Card - Stress Test with Furmark

    Test was okay, the temperature flatlined after a while and there were no visual artifacts on screen.
      My Computer


  9. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #9
      My Computer


  10. Posts : 18
    Windoes 7 Home Premium
    Thread Starter
       #10

    Hardware Stress Test

    I was looking at this but the CPU temperature went above 82 degree Celsius and I got worried. Stopped it after 18 minutes.
      My Computer


 
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