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Windows 7: BSOD daily happening, sometimes system just reboots (ntoskrnl.exe)

08 May 2015   #1
tayhwah

Windoes 7 Home Premium
 
 
BSOD daily happening, sometimes system just reboots (ntoskrnl.exe)

Hi all. This is my attempt to resolve this problematic PC. This is a machine donated by my family and it has not run well since day 1. There are many times it will just reboot and when I am lucky, it goes to BSOD and I get a minidump. I do not understand any of the things I read when I ran the WhoCrashed application I installed. So here I am, asking for help.

I have attached the minidumps in a zip in this thread and will follow up with another file from the DM Log Collector.

Thanks in advance for reading this and trying to resolve this.

cheers
tayhwah


My System SpecsSystem Spec
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08 May 2015   #2
tayhwah

Windoes 7 Home Premium
 
 

Here is the file from DM Log Collector
My System SpecsSystem Spec
16 May 2015   #3
tayhwah

Windoes 7 Home Premium
 
 

Help.
My System SpecsSystem Spec
.

23 May 2015   #4
tayhwah

Windoes 7 Home Premium
 
 

any help is appreciated.
My System SpecsSystem Spec
09 Jun 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

People search for threads as unanswered. Whenever you bump your thread, it gets out of the list of unanswered ones, and minimizes the chance to have a reply.

Now, 4 weeks is almost a month, and the data may not reflect the current situation rightly. Can you run the Blue Screen of Death (BSOD) Posting Instructions once again and upload a zip containing the latest, contemporary files? Then we may start with troubleshooting.
My System SpecsSystem Spec
16 Jun 2015   #6
tayhwah

Windoes 7 Home Premium
 
 

Hi ARC. I am finally able to run the PC long enough to do the tasks you mentioned. Past few days the machine just reboots each time I try.
My System SpecsSystem Spec
16 Jun 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 4CD3F80, {c0000005, fffff960001467f9, fffff88006838090, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
Code:
BugCheck 50, {fffff901083895c0, 1, fffff96000095bde, 5}


Could not read faulting driver name
Probably caused by : hardware ( win32k!GreSetPointer+25e )

Followup: MachineOwner
---------
Some of your hardware is causing the issue. Do some basic tests at first ....

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
16 Jun 2015   #8
tayhwah

Windoes 7 Home Premium
 
 

Video Card - Stress Test with Furmark

Test was okay, the temperature flatlined after a while and there were no visual artifacts on screen.
My System SpecsSystem Spec
17 Jun 2015   #9
tayhwah

Windoes 7 Home Premium
 
 

My System SpecsSystem Spec
17 Jun 2015   #10
tayhwah

Windoes 7 Home Premium
 
 

Hardware Stress Test

I was looking at this but the CPU temperature went above 82 degree Celsius and I got worried. Stopped it after 18 minutes.
My System SpecsSystem Spec
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 BSOD daily happening, sometimes system just reboots (ntoskrnl.exe)




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