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Windows 7: Help with BSoD Issue

10 May 2015   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Help with BSoD Issue

After 3 years of having this PC I got a BSoD around a week ago then again a few hours ago, I don't remember what I was doing the first time it happened, this time however I had firefox open and started a avast quick scan then BSoD.

I added the DM Log Collector file, if theres anything else needed just say so. Thanks

My System SpecsSystem Spec
10 May 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi Karizma.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
BugCheck 3B, {c0000005, fffff8000339762b, fffff880087d6c80, 0}

Probably caused by : memory_corruption ( nt!MiSectionDelete+3f )

Followup: MachineOwner
My System SpecsSystem Spec

 Help with BSoD Issue

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