BSOD & PC freezing issues - required .zip attached

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  1. Posts : 34
    windows 7 64bit
       #1

    BSOD & PC freezing issues - required .zip attached


    Hi,

    I have a pc:

    Intel E2220
    8gb RAM
    Radeon HD 5450
    Windows 7 64bit

    It's recently been developing an issue where it will freeze and the only way to rectify is to turn it on and off again. It will also randomly bluescreen, but it freezes more than BSOD.

    Once the pc is turned back on, the fans will power up but no beep to signify loading. If I leave the PC for 5 minutes or so it will successfully turn on.

    I've been running Coretemp and HWmonitor, with the dual cores idling around 22 oc. I have also recently put new thermal compound on the cpu.

    I left the pc running with a youtube video playing and it lasted a good few hours (yesterday) without any problems, but alas the issues are back today. The max temp was around 38 on the cpu.

    One thing I have noticed is that the heatsink on the 5450 is VERY HOT even at idle. I can only touch it for 2-3 seconds before it's too hot. Alas with it being an older pc, the temps of the gfx card are not being reported.

    The HDD is also only about a month old.

    I've attached the .zip file with all of the required information.

    Big thanks for anyone who can maybe work out what the issue may be here. I'm leaning towards the gfx card having a bit of a headache and causing problems.


    Anymore information you may need, please do ask.

    cheers

    Sam
    Last edited by swam; 12 May 2015 at 15:25.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    BugCheck 3B, {c0000005, fffff960000b618e, fffff8800369a4a0, 0}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Hi swam.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result.

    On another note, the BIOS is too old.
    Code:
    BiosReleaseDate = 11/30/2007
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = P35-S3G
    There is an opportunity to update it. GIGABYTE - Motherboard - Socket 775 - GA-P35-S3G (rev. 1.0)
    Plan to update the BIOS if possible.
      My Computer


  3. Posts : 34
    windows 7 64bit
    Thread Starter
       #3

    Hi Arc,

    Thanks for the reply. I'll test the sticks individually and get back to you.

    cheers

    Sam
      My Computer


  4. Posts : 34
    windows 7 64bit
    Thread Starter
       #4

    Hi,

    I ran memtest on each individual stick for a minimum of 8 passes and it didn't throw back any errors.

    Should I update the bios as a next step?

    thanks again.

    Sam
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    swam said:
    Should I update the bios as a next step?
    I hope you are aware of the fact that BIOS updates are risky. A little wrong step in the process may convert the board to a brick only.

    You need to update the BIOS, but if you are not aware of the procedure, dont attempt it yourself. Take help of somebody who knows it, or any professional tech.
      My Computer


  6. Posts : 34
    windows 7 64bit
    Thread Starter
       #6

    Hi Arc,

    If updating the BIOS is the next step in working out whats causing the blue screens I will go forward with the process. I will look up a guide and take it from there.
      My Computer


  7. Posts : 34
    windows 7 64bit
    Thread Starter
       #7

    Hi Arc,

    The bios update all went fine.

    Is it a case of waiting to see if the pc bluescreens / freezes again and getting another .zip?

    cheers

    Sam
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    swam said:
    Is it a case of waiting to see if the pc bluescreens / freezes again and getting another .zip?
    Yes, mate. Now it is a waiting game. Wait and observe how everything goes. Let us know when it is necessary.
      My Computer


  9. Posts : 34
    windows 7 64bit
    Thread Starter
       #9

    Arc said:
    swam said:
    Is it a case of waiting to see if the pc bluescreens / freezes again and getting another .zip?
    Yes, mate. Now it is a waiting game. Wait and observe how everything goes. Let us know when it is necessary.
    Ok will do. I'll post back here if anything happens.

    Thanks again.
      My Computer


  10. Posts : 34
    windows 7 64bit
    Thread Starter
       #10

    Arc said:
    swam said:
    Is it a case of waiting to see if the pc bluescreens / freezes again and getting another .zip?
    Yes, mate. Now it is a waiting game. Wait and observe how everything goes. Let us know when it is necessary.
    Hi Arc,

    I'm back, and not with good news. After a few weeks of the pc being fine, I had two bluescreens in quick succession today. Please find another .zip.

    Thanks in advance for your help.

    cheers

    Sam
      My Computer


 
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