BSOD unexpectedly with different types errors each time

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  1. Posts : 9
    Windows 7 Ultimate 32-bit
       #1

    BSOD unexpectedly with different types errors each time


    I've been experiencing BSODs for the past months or two with different types of errors, though most commonly 0x7a.

    I hope some of you can give me some insight into this matter, thanks.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The uploaded zip does not contain all the necessary info.

    Try an alternative. Use SF Diag Tool and let us see the resulting zip.
    ___________________________________
    Code:
    BugCheck F4, {3, 87a363c0, 87a3652c, 836713b0}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 9
    Windows 7 Ultimate 32-bit
    Thread Starter
       #3

    Okay here's the one from SF Tools.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    It appears to be a storage related issue.
    Code:
    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    Code:
    3863 errors : !Ntfs (8bd33000-8bd33fff)
    Test your HDD using Seatools. Take both the short test and the long test. Let us know the results.

    Another thing, it is not healthy to run so many programs with startup. Specially for a laptop. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate 32-bit
    Thread Starter
       #5

    Hey Arc, thanks for helping out.
    I ran SeaTools for Windows with the Short Drive Self Test, Short Generic, and Long Generic tests with Pass results on all of them; nothing went wrong during those tests.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Next, set the HDD to not sleep.

    Follow Power Plan Settings - Change .... go upto stop 5.B. When you are there, Set the time for HDD to zero or never.
      My Computer


  7. Posts : 9
    Windows 7 Ultimate 32-bit
    Thread Starter
       #7

    Okay I've done that, what do I do now?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Now wait and observe how it goes.

    If the BSOD strikes back, we have to go for some more tasks.
      My Computer


  9. Posts : 9
    Windows 7 Ultimate 32-bit
    Thread Starter
       #9

    All right I'll see how it goes, thanks Arc.
    Should I mark this thread as solved or just leave it open?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Leave the issue open, for at least one week.

    I think that the BSOD may occur again, and we have to do some more troubleshooting on it.
      My Computer


 
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