BSOD everytime at startup


  1. Posts : 2
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD everytime at startup


    BSOD usually happened once a day, but now it happens at startup and its getting worse. I noticed that I dont get the BSOD if Im running on safe mode. I have attached my dump files.

    OS: Windows 7 Ultimate x64

    Please help me. This is driving me crazy.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hello, bsoderrorrip. I will try to help you.

    All of your recent dump files were similar

    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {20, fffffa800ce27cf0, fffffa800ce27d50, 4060005}
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+86 )
    Followup: MachineOwner
    mwac is Malwarebytes Web Access Control
    NETIO is the Microsoft Network I/O controller Note that both of those are network related

    Code:
     
    BugCheck 19, {20, fffffa800d883f60, fffffa800d883f80, 4020006}
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
    Followup: MachineOwner
    fwpclient is the Windows Firewall Platform kernel-mode client

    Please boot into Safe Mode with Command Prompt and open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    see if you have internet access, if you don't boot into Safe Mode with Networking. If you have internet access please run these

    Scan with Kaspersky TDSSKiller:
    http://support.kaspersky.com/viruses...on/5350#block1
    Anti-rootkit utility TDSSKiller
    ESET online scanner:
    Free Virus Scan | Online Virus Scanner from ESET
    Free Online Virus Scanner | ESET
    Please download and install superantispyware if you can SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware! and run a full scan also try with Malwarebytes.

    I am not sure if you can in safe mode, but please find your computer model on the HP site and download the LAN driver and wireless driver, if you have it and install them.

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


    Is there some reason you do not have SP1 installed? You will need it installed and all Windows Updates run and successfully installed. Did you install any new hardware or software just before this started?
      My Computer


  3. Posts : 2
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Ive got an updated dump file even tho I updated land driver. I also enabled windows update and got sp1.

    I did the sf scan now and there were no problems with integrity. I also ran chkmod.

    Here is my system specs:
    CPU
    (1) Intel(R) Xeon(R) CPU E5430 @ 2.66GHz (2) Intel(R) Xeon(R) CPU E5430 @ 2.66GHz

    Motherboard:
    Hewlett-Packard 0A9Ch

    BIOS:
    Default System BIOS

    Total Memory: 16GB
    Usable Memory: 16GB

    HDD: WDC WD5000AAKS-75A7B2 ATA Device

    Graphics Card: NVIDIA GeForce GTX 650

    OS: Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

    I have also updated my profile system specs.

    I did update my malwares antibytes software this past last week.


    After changing my lan driver, I stopped getting blue screen at startup. Now I receive the blue screen randomly throughout gaming/browsing.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    Did you do the online virus scans I suggested? The dump files are pretty much the same

    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {20, fffffa800e7d2800, fffffa800e7d2820, 402000c}
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
    mwac is Malwarebytes web access control. Please uninstall Malwarebytes and see if your problem gets better. Also, run the virus scans I recommended.
      My Computer


 

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