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Windows 7: BSOD - Frequent occurrences (1-2 times a week)

14 May 2015   #1

Windows 7 Ultimate x64
BSOD - Frequent occurrences (1-2 times a week)

Hello all,

I've had BSOD errors for a while now. Sometimes it's once a month, sometimes it's a couple of times a week. It's never anything specific that triggers it: For instance, this time it happened when I plugged in the USB for the mouse. Before this, it was clicking on the Google Chrome icon.

I'm attaching the zip file with the info (from the posting instructions). I would really appreciate any help, I have no idea what's causing this.

Thanks in advance.

My System SpecsSystem Spec
14 May 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Report us for any further BSOD after installing Service Pack 1.
BugCheck 3B, {c0000005, fffff96000104283, fffff88007e81030, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD - Frequent occurrences (1-2 times a week)

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