Windows 7: Random BSOD(s)? after getting HP F4288 Printer

NitrodiumKiller · 20 May 2015

I get random BSOD after I got this printer. I tried reinstalling the drivers but to no avail. I did chkdsk /f /r or whatever but still problem continues. I did a /scannow now command (don't remember the exact command) and it said Windows Resource found something and was unable to fix it or something along those lines. I downloaded BlueScreenView and got this log- BSOD ERROR - Pastebin.com
Can anyone help?

essenbe · 20 May 2015

Please upload the BSOD Posting Instructions https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. https://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

NitrodiumKiller · 20 May 2015

I attached the file. Hope that it will be fixed soon :)

essenbe · 20 May 2015

Hello, NitrodiumKiller. Thanks for uploading the files. I will try to help you, if I can. I looked at the last 5 or 6 dump files and this is what I found.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffffffffffff0, 0, fffff80002e63771, 0}
 
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!CcAcquireByteRangeForWrite+5e2 )

Code:

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 000000000010441b, page frame number
Arg3: 0000000000000001, current share count
Arg4: 0000000000000000,

Code:

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See Kernel patch protection for x64-based operating systems
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
Arguments:
Arg1: a3a039d8987f4547, Reserved
Arg2: 0000000000000000, Reserved
Arg3: 278f2e0095dd8a7f, Failure type dependent information
Arg4: 0000000000000101, Type of corrupted region, can be
 0 : A generic data region
 1 : Modification of a function or .pdata
 2 : A processor IDT
 3 : A processor GDT
 4 : Type 1 process list corruption
 5 : Type 2 process list corruption
 6 : Debug routine modification
 7 : Critical MSR modification

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {28, 2, 0, fffff80002f065a8}
Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
Followup: MachineOwner

Code:

Use !analyze -v to get detailed debugging information.
BugCheck 4E, {9a, 4c7ed, 2, 0}
Probably caused by : memory_corruption ( nt!MiBadRefCount+4f )
Followup: MachineOwner

The last 2 would explain all of the others. Please notice, other than the last 2, the cause of each one lists a different cause, and including the last 2 every one was a different Bugcheck code. That is further indication of a memory problem.

Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Please Run Memtest86+

Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

.

Please let us know the results of the tests.