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Windows 7: BSOD crash when computer was idle

20 May 2015   #1
dave60707

Microsoft Windows 7 Professional 64-bit
 
 
BSOD crash when computer was idle

Hello,
I had google chrome up and checked email then went away for an hour and when I returned the computer was off. When I booted up I found the message below; attached is your requested zip file as well.
Thank you for any assistance you might offer.
Dave

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A45060
BCP3: FFFFF80000B9A518
BCP4: FFFFFA800A7B3160
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052015-11887-01.dmp
C:\Users\User\AppData\Local\Temp\WER-16926-0.sysdata.xml


My System SpecsSystem Spec
.
20 May 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

There are no dump files in your logs to analyse.
  1. Open Advanced System Settings
  2. Click on Settings in Startup & Recovery
  3. Make sure both boxes indicated below are checked
  4. In the dropdown box ensure you're set to record Small Memory Dumps
My System SpecsSystem Spec
20 May 2015   #3
dave60707

Microsoft Windows 7 Professional 64-bit
 
 

Boozad, Thank you for your reply. I have filled out the systems specs and hopefully the dump file is there, the only change I needed to make was selecting the small memory dump, the both boxes checked already.
Thanks again for your continued help.
Dave
My System SpecsSystem Spec
.

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 BSOD crash when computer was idle




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